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Black screen

Anonymous

Black screen

Anonymous
No aplicable

When I open a new file or an existing file, I can see all the settings and tools but the drawing sheet is black, I can't see the cursor and I can’t draw.

EDB17EEC-409E-4F19-867B-78DCC09B8AE7.jpeg

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Soluciones aceptadas (1)
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6 Respuestas
Respuestas (6)

maxim_k
Consultant
Consultant

Welcome to Autodesk Forums!

 

Hi @Anonymous ,

 

And your macOS version is ....?

Do you have this issue immediately after installation of AutoCAD?

What is your Mac model?

 


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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maxim_k
Consultant
Consultant

@Anonymous ,

 

Have you tried to change Graphics engine in AutoCAD Preferences to "Open GL Profile"?

2021-04-16_11-41-21.png

 


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Anonymous
No aplicable
Version 11.2.3
Macbook Air (Retina, 13-inch,2020)
The issue came out four months after installation.
I tried to delete and re-install the program, but the issue remains.
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Anonymous
No aplicable

@maxim_k wrote:

@Anonymous ,

 

Have you tried to change Graphics engine in AutoCAD Preferences to "Open GL Profile"?

2021-04-16_11-41-21.png

 


I tried to change preferences to “”Open GL Profile” but it didn’t work.

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maxim_k
Consultant
Consultant
Solución aceptada
You can try Clean Uninstall :
https://knowledge.autodesk.com/support/autocad-for-mac/learn-explore/caas/sfdcarticles/sfdcarticles/...
Then install AutoCAD again.

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Have your question been answered successfully? Click 'ACCEPT SOLUTION' button.


Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Anonymous
No aplicable

It works!!!! Thank you so much!!!

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