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AutoCAD LT for Mac Custom Font Issues | Josefin Sans

helloWYGL9
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AutoCAD LT for Mac Custom Font Issues | Josefin Sans

helloWYGL9
Contributor
Contributor

I have continually had this issue (specifically with AutoCAD LT 2022 and Newer) where often my text (Josefin Sans) don't read correctly, specifically the Regular font style, and reads as a 'wire-frame' (it's assigning a default text to the standard). This issue create formatting issues when the thickness is not correct.

 

Sometimes it works, reads correctly, but after a month or so if I restart my computer or CAD starts slowing and I close it, the issue often comes back and I restart my computer 10-15 times before the issue is resolved (if resolved). Per previous discussion with @maxim_k, he advised I download the font and only upload Regular, Italic, Bold, and Bold Italic into my font book, which I have done.

 

The issue seems lie within more recent version of AutoCAD LT for Macs as see the snapshots below taken at the same time. 2019 reads CORRECTLY and 2022 & 2023 read as a 'wire-frame' as if the font is not being picked up. NOTE: When I plot/publish, the graphics of the Josefin Sans Regular font are correct...however when setting up the files and sheets, the formatting is the issue when reading thinner than the actual.

 

Can anybody help me with lasting solution?

 

2019 AutoCAD LT on Mac Snapshot (This is how it should look)

Screenshot 2022-12-07 at 12.01.59 PM.png

2022 AutoCAD LT on Mac Snapshot (wire-frame...oddly the BOLD version reads correctly on this sheet, not shown)

Screenshot 2022-12-07 at 12.01.36 PM.png

2023 AutoCAD LT on Mac Snapshot (wire-frame...oddly the BOLD version reads correctly on this sheet, not shown)

Screenshot 2022-12-07 at 12.01.27 PM.png

 

 

The topic title has been edited to improve findability by @alina.balkanskaia. 

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helloWYGL9
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@maxim_k 

My macOS is Ventura 13.1. 

 

Yes, here you go, see attached and below are snapshot of how it appears on my screen

2019

Screenshot 2023-01-11 at 8.01.27 AM.png

2022

2022.png

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maxim_k
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Hi @helloWYGL9 ,

 

Sorry, but I asked you to create two drawing packages of the same drawing - one in AutoCAD 2019 and another one in AutoCAD 2022. You can create drawing packages with ETRANSMIT command - menu File -> Package Drawing...

 


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Maxim Kanaev
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helloWYGL9
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@maxim_k my apologies, I had created the files but for some reason when I hit post, I don't think they had fully uploaded and therefore weren't attached. See attached here.

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maxim_k
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One more request.

Please attach screenshot of the Font Book.app with JosefinSans font family selected an Info panel active.

Like this one:

2023-01-11_22-42-43.png

 


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Maxim Kanaev
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helloWYGL9
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@maxim_k here you go

Screenshot 2023-01-11 at 12.18.23 PM.png

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maxim_k
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OK, now I'm 100% sure that AutoCAD 2019 and AutoCAD 2022 use different versions of JosefinSans font,

In 2019 version E-transmit package the version of JosefinSans font is 2.000, I checked this in my Font Book.app. And as I see from your last screenshot the version of JosefinSans font in FontBook is 2.001.

So AutoCAD 2019 don't use JosefinSans font from FontBook (~/Library/Fonts folder), it uses this font from another place, most likely from the TTF folder inside AutoCAD LT 2019 application folder.

 

Another thing - I don't see JosefinSans font inside AutoCAD 2022 E-transmit package you shared, but it should be there.

Looks like AutoCAD 2022 on your Mac cannot see fonts (or some fonts) installed in FontBook (~/Library/Fonts) folder and it substitutes JosefinSans font with Simplex.SHX font when you open your drawings. That is why I asked you to show what AutoCAD says in the command window when opening one of your problem drawings, but you didn't answer.

 


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Maxim Kanaev
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helloWYGL9
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@maxim_k I do appreciate all of your help and think we are getting closer. I still don't know what the solution may be. Should I try to load version 2.000 into my fontbook, opposed to the latest version that is available at Google Fonts?

 

To address your first item, I don't see JosefinSans in my AutoCAD 2019 folder, See snapshot below (as I have mentioned before, I don't see it here and don't know where it is grabbing it)

Screenshot 2023-01-11 at 1.03.08 PM.png

 

Per your second item. I noticed it didn't show up in my transmit either, I think because of this issue. When I felt I did answer (wasn't avoiding) back on my post on message 13 on 01.10. See below another snapshot and reading the command prompt it doesn't make mention that it is substituting with Simplex.SHX (although I see it is and that is what I refer to as wireframe text). FYI, I did scroll and read the above and still nothing as far as Simplex.

Screenshot 2023-01-11 at 1.16.16 PM.png

 

Is there is a potentially suggested solution to get this rectified? As it works sometimes and then often if I restart my CAD or system it trips back into this Simplex issue.

 

When 2022 is working and I recently did an etrasmit(package), below here is the JosefinSans Font file that is included (which didn't show up earlier because it was reading/working). Oddly, it is JosefinSans Medium (version 2000). I don't even have that font in my fontbook and haven't for a long time if ever. Is there a way to use this information to come up with a solution? Or do I possibly load the JosefinSans Regular 2.000 version into my fontbook?

Screenshot 2023-01-11 at 1.22.59 PM.png

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maxim_k
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Hi @helloWYGL9 

 

>>>>>As it works sometimes and then often if I restart my CAD or system it trips back into this Simplex issue.

Definitely - there is a problem with JosefinSans Font on your Mac or maybe with different versions of this font.

- I cannot explain why sometimes it works correctly and sometimes - no...

- I cannot understand why ETRANSMIT command put 2.000 version of this font into drawing package if you have 2.001 version in Font Book.app

- etc.

 

It would be nice if you will be able to remove all instances of JosefinSans Font everywhere on your Mac and start over with registering it on your Mac with Font Book.app, but I'm not sure will you able to do this.

 

I also forgot to mention another aspect that is not directly related to the font problem:

this problem is related to AutoCAD LT and macOS version you have now on your Mac.

You need to install latest Update to AutoCAD LT 2022 in order it work correctly on Ventura, and AutoCAD LT 2019 is not compatible with macOS Ventura at all, so - be careful with this version.

 


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helloWYGL9
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@maxim_k 

Thank you for all of your time and help.

 

Since we can now see that AutoCAD LT is grabbing fonts and looking other places (for instance the JosefinSan Medium??? I thought that wasn't even an option for CAD - probably on the computer as used for Adobe Creative Suite Software at one point) is there not a function or way of looking into where CAD is looking for these fonts? Or a way to force where it looks...since we know its not looking in the Fontbook.

 

Just trying to options but sounds like there may be no fix for this issue?

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maxim_k
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>>>>> is there not a function or way of looking into where CAD is looking for these fonts?

AutoCAD can only use TTF fonts installed on macOS system level, e.g. fonts you can see in Font Book.app and TTF fonts from .../Contents/Resources/Fonts/ttf folder inside AutoCAD application folder.

 

Are you sure that there's no JosefinSan fonts inside other system related Fonts folders on your Mac?

 


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Maxim Kanaev
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helloWYGL9
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Through this process we now know what shows up in my Font Book.app. We also know that there aren't any of these fonts showing up in the .../Contents/Resources/Fonts/ttf folder inside either AutoCAD 2019 or 2022 folders.

 

There are no other JosefinSan fonts that I am aware of in system related Fonts folders on my Mac. Is there a way that I can check? I would need some assistance. 

 

The only other applications I really use are Adobe Suite and Sketchup. Adobe Suite uses fonts but I don't think it would create it's on fonts folders. The only other thing I can think of, is I have an macbook pro laptop that is another device sharing on this apple id/system. I don't currently have access to that laptop but do think it's systems could be causing this issue?

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maxim_k
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>>>>do think it's systems could be causing this issue?

No

 

BTW: have you seen this:

"The following files could not be located:

.15630.(shx,ttf)"
in txt file inside ETRANSMIT package created in 2022 version?
Very strange font name. Isn't it?
 
What you can try - is to try to Reset AutoCAD LT 2022.

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helloWYGL9
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@maxim_k 

That is very odd and a strange font name. It's also odd that when AutoCAD 2022 has worked (as recently as last week) and I do an ETRANSMIT, the font is includes is JosefinSans - Medium (not regular) which as you have stated before is not one of the 4 used by CAD.

 

At this point, I am happy to try and reset to get this to start working again. Note, I also have 2023 (not reading the font correctly) on my computer. Should I uninstall 2023 and then what is the best way to "reset" 2022?

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maxim_k
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You can leave 2023 version on your Mac.

have you installed latest Updates to 2022 and 2023 versions?

 


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helloWYGL9
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@maxim_k 

Yes, both of the latest updates for 2022 and 2023 versions have been installed. I restarted my computer as well and the regular font issue still persists in both of them (the other 3 types italic, bold, and bolditalic all read correctly).

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maxim_k
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>>>>>the other 3 types italic, bold, and bolditalic all read correctly

Strange... You never mentioned this - except for Bold.

OK, I see it mentioned in the first post.

So the problem is only with Regular typeface.....

I really don't know what to advice. On my side everything works fine - AutoCAD 2022 shows JosefinSans correctly in your drawings.


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Maxim Kanaev
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maxim_k
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You can try to use new user account on your Mac - just for test, you can later remove this account.

 

What if you will create new user on your Mac , login to this new user account and test your drawings in AC 2022?

At first - don't install JosefinSans fonts in this new account and open drawings in both AutoCAD versions - 2019 and 2022.

What do you see?

Now install JosefinSans fonts and test again.

 

Note: You may need to save drawings you want to test to an external drive or shared location in order to be able to access them.


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Maxim Kanaev
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helloWYGL9
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@maxim_k 

Well that worked by creating the new user. 2019 wouldn't open at all since I updated my operating system (as you mentioned) but in 2022 it worked. When I first opened, it stated that it couldn't load the text and replaced with Simplex. 

 

Then I downloaded and loaded the 4 texts (Bold, BoldItalic, Italic, and Regular) into the fontbrook. The text read is correct on the file (minus all of my previous CAD settings).

 

So this works. I am not sure the best next move since it seems like there is some sort of error/bug on my main user. But atleast I can work in CAD without a hault if work on this user tag. Let me know if you have any additional thoughts.

Screenshot 2023-01-16 at 12.14.36 PM.png

 

After loading fonts into the FontBook

Screenshot 2023-01-16 at 12.23.50 PM.png

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maxim_k
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Hi @helloWYGL9 ,

 

Now you need to try in your main account:

- Remove JosefinSans fonts from Font Book

- Reset AutoCAD LT 2022 (menu AutoCAD NT -> Reset AutoCAD). Do not migrate settings from previous AutoCAD LT release if AutoCAD will ask this after resetting

- Install JosefinSans fonts with Font Book

 

You will loose all your custom settings in AC LT 2022 as it happened in new account.

 


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Maxim Kanaev
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helloWYGL9
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@maxim_k Unfortunately that didn't work. After following all of those steps, the reset AutoCAD 2022 LT is still not reading the Josefin Sans regular properly. My alternate user on my Mac is working great however, so must have some bigger issue under my main user that is causing this to not function properly. 

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