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AutoCAD LT 2017 for Mac not opening files upon launch

Anonymous

AutoCAD LT 2017 for Mac not opening files upon launch

Anonymous
No aplicable

Hi,

 

I've installed the 2017 version about a week ago and mostly it seems to be working well, however every time I launch the software by opening one of the files I want to work on it doesn't open the file it opens a blank drawing1.  Is there a reason for this and can I fix it?

 

Thanks.

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maxim_k
Consultant
Consultant

Welcome to Autodesk Forums!

The same behavior on my side.
Looks like a bug.

Maxim


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

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Emmsleys
Alumni
Alumni

@Anonymous, 

 

I can log this bug.

 

Can you provide more information on what steps you take?

Are you opening drawings from cloud or server local? Does the issue happen in all of those environments?

Does it happen with all drawings? Even say new drawing files that you created and are saved locally?

 

I'll try and replicate the same workflow and add any information to the bug report.

 

 



Sarah Emmsley
Technical Support Specialist

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maxim_k
Consultant
Consultant
Hi Sarah,

Here are the steps to reproduce the issue:
1/ Disable "Display at startup" option in Welcome screen.
2/ Quit AutoCAD and ensure it is not running.
3/ Open Finder window, navigate to some DWG on the local drive, double-click it.
4/ AutoCAD will launch, but the drawing you double-clicked in step #3 will not open.

With "Display at startup" option in Welcome screen enabled everything works as it should - AutoCAD launches with and DWG you double-clicked is opened.

Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

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Emmsleys
Alumni
Alumni

Thanks Maxim! 

 

I'll go ahead and log the bug. I'll try and do my best to circle back to the thread to update you should a update be released. 

 

 



Sarah Emmsley
Technical Support Specialist

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Anonymous
No aplicable

Any updates in this problem? I'm facing the same problem.

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maxim_k
Consultant
Consultant
Hi,

The last Hotfix solved this problem :

https://knowledge.autodesk.com/support/autocad-lt-for-mac/downloads/caas/downloads/content/autocad-l...

Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Emmsleys
Alumni
Alumni

Please try applying the hotfix and post back with any updates. 

 

Thanks! 



Sarah Emmsley
Technical Support Specialist

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Anonymous
No aplicable

hmm, not working after this hotfix Emoticono triste... First time double-clicked drawing will not open. Only blank sheet...

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maxim_k
Consultant
Consultant
Hi,

Please check AutoCAD version number:
at the command prompt type:
_VERNUM (yes, with underscore symbol before variable name) and hit Return.
What do you see at the command prompt?


Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Anonymous
No aplicable
_vernum – N.49.M.333

Hillar
Matek AS
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Anonymous
No aplicable
_vernum – N.49.M.333

Hillar
Matek AS
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maxim_k
Consultant
Consultant
Hillar,

Yes, Hotfix applied.
Don't know really why the issue have not gone away.
On my side everything works as it should.

Maxim

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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Emmsleys
Alumni
Alumni

I tried asking other colleagues to test and they were unable to have the same result. 

 

Have you tried a clean uninstall and reinstall, and applying all the updates? 

Is this happening for multiple seats in your office? 



Sarah Emmsley
Technical Support Specialist

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Anonymous
No aplicable

Yes, clean install and hotfix... 

We dont have more osx users...

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Anonymous
No aplicable

After 2017.1 beta it seems all fine...

Emmsleys
Alumni
Alumni

Thanks for posting back with an update. 

If this issue happens again post back in the thread. 

 

 



Sarah Emmsley
Technical Support Specialist

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