AutoCAD 2015 for Mac - Application not opening

[Anonymous]

Hi,

I have downloaded and installed AutoCAD 2015 for Mac onto my Macbook Air. I have previously installed the same with no trouble on my iMac. I have a licence through my university to have single user with two devices. The icon is on my dock and appears in my applications folder and in the launchpad. However, when I try to open it, it appears to start to open. The icon jumps a few times then a window comes up with the Autodesk logo on, the timer dial goes around and it says it is loading. Then nothing.

I wondered if anyone had any idea what was happening? I have tried un-installing and re-installing it, but the same thing is happening.

Any thoughts gratefully received!

Thanks,

Laura

[maxim_k · Accepted solution]

Welcome to Autodesk Forums!

Hi Laura,

Which OS X do you have on your Macbook Air?
Keep in mind that AutoCAD for Mac is not supported on MacOS Sierra for the moment.
If you have supported OS, than try to Clean reinstall of AutoCAD as described here:

https://knowledge.autodesk.com/support/autocad-for-mac/troubleshooting/caas/sfdcarticles/sfdcarticle...

Than try install AutoCAD again and don't forget to apply all Updates.

Maxim

[Anonymous]

Hi,

Thanks for your help. I haven't downloaded Sierra yet, so am still on OS X Yosemite.

I will try the clean re-install you suggest,

Thanks,

Laura

[Anonymous]

Thank you so much, that has solved the problem!

That makes my life so much easier, thank you!

Laura

[Emmsleys]

@Anonymous, 

Glad you were able to get it to work and thanks for posting back in the thread. 

Have a good rest of your week.