Program crashes when I try to save the file

Program crashes when I try to save the file

ABBASFADOO8109
Explorer Explorer
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Program crashes when I try to save the file

ABBASFADOO8109
Explorer
Explorer

The program freezes every time I try to save a file. When I try to open up an existing file, the program shuts down and gives an error message, CER_173059579

 

[The subject line of this post has been edited for clarity by cheryl.buck from: Program freezes when I try to save the file]

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cheryl.buck
Autodesk Support
Autodesk Support
Accepted solution

Hi @ABBASFADOO8109,

 

I am very sorry you are having an issue with AutoCAD Electrical crashing when you try to save a file. Were you able to resolve this issue? 

 

Thank you for posting the CER #, it looks like you might not have all the updates installed and this could be causing the crash. For AutoCAD-based vertical products there will be 2 updates to install, one for the vertical installation (in this case Electrical), and one for core AutoCAD. Updates are available for Microsoft Windows-based AutoCAD and AutoCAD-based vertical products through your Autodesk Account under the Management tab, in Product Updates. 

 

Please post an update letting the community know if you have resolved this issue. 

 

All the best,

 

If a post was helpful, Likes are always welcome.

Please select the Accept as Solution button on the post(s) that answered your question or solved the problem.

 

Cheryl Buck
Technical Support Specialist



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cheryl.buck
Autodesk Support
Autodesk Support

Hi @ABBASFADOO8109,

 

I am checking back to see if my post helped you with your problem. Please post an update letting the community know if you were able to resolve the issue.

 

All the best,

Cheryl Buck
Technical Support Specialist



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