Catalog Check does not work on new catalog item using windows 11

[rgobeli1]

Software AutoCad Electrical 2023 with the latest upgrade 2023.0.1 update.  Built on T.161.0.0 AutoCAD 2023.1.2. 

The computer software is windows 11 pro.

After installing a new fuse component into the catalog and saving the edit, the catalog check on the edit component screen does not show any information under the column description.   When I set the fuse to any other old item in the catalog the catalog check does work.  It displays all the data needed under the description heading.  It looks like the check can't find the item in the catalog database.   Even if I copy a component and change the part number so it is not a duplicate.  The catalog check does not display anything under the description.  It acts like the catalog check can't see the new catalog item.

I tried to add the new catalog item using external access program and AutoCAD Electrical gave an error that the default.dbm was not compatible with AutoCAD Electrical 2023.   So there may be an issue with the access runtime engine or the record numbers limiting the catalog search.  I had to restore the original default.dbm file after this issue.

The access software runtime engine is 2010 64-bit version 14.0.7015.100 which was installed with office 365 access.

The catalog check works with new items on my old computer running Windows 10.

The windows 10 computer has an additional access runtime engine from 2007 version 12.0.6612.1000.

Attached is a screenshot showing missing info under the description.

Richard

[rhesusminus]

You SHOULD be running the 2016 Access Runtime...

https://www.microsoft.com/en-us/download/details.aspx?id=54920

[rgobeli1]

Do I need to get rid of the old access runtimes?

Does Autocad always look for the latest runtime?

The bom check still does not show anything for the newly installed catalog items even though there is a description and also a user1 column.

I will try removing the old Access items.

[rgobeli1]

After removing 2007 and 2010 access runtime Autocad did know the 2016 version was loaded.

I needed to reinstall the 2016 access runtime the second time.

Now AutoCAD Electrical did not complain that no access is loaded.

The bom check still does not report any description for newly installed catalog parts.

I made a new duplicate part in the catalog with a different part number and it also does not show any description using bom check.

[rhesusminus]

Can you zip up and share your catalog database?