AutoCAD Error Aborting

[HVEE]

Hi,

Since (January) we are using ACE2016. Before January we are using the ACE2014 version.

Since we using ACE2016 we have a lot of internal and fatal errors. For example see attchment.

This error we get when changing or updating a component.

Does anybody recognize this? Does anyone have an idea / solution?

Regards

[rhesusminus]

NOt much to find on that error.

Could it be some add-ins that you have installed?

Type APPMANAGER at the command line, and see if you have some strange add-ins installed.

Does this happen to multiple computers?

Have you tried running a reset? https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to...

[HVEE]

Hi,

The apps we have, are only the pre-installed Autodesk apps.

Yes, it happens to more computers.

We have a brand new and clean computer system. After the first errors we have also tried the reset function.

Regards

[rhesusminus]

Do you have admin rights with your user on the computer? Can you try to work a little with an admin user?

[HVEE]

I have admin rights.

When I want to run as administrator there pop-ups an alert. Alert attached.

This is the path were the .arg file is stored.

"C:\Program Files\Autodesk\AutoCAD 2016\acad.exe" /language "en-US" /product "ACADE" /p "O:\Autodesk\Acade\Profile\ACADE.arg"

Regards

[rhesusminus]

And... O:\Autodesk\Acade\Profile\ACADE.arg actually exists on the server?

If you run with the standard AcadE profile "<<ACADE>>" does it work as expected then?

[HVEE]

Hi,

ACADE.arg exists on the server.

.

The profile I'm using is already <<ACADE>>. See attachment.

Regards

[rhesusminus]

What OS are you running? Is UAC disabled? How about anti-virus, are you able to disable that for a while, while testing?

[HVEE]

We are using OS Windows 7. See attachment.

UAC is not disabled. See attachment.

It is posible to disable the antivirus for a while.

Regards

[rhesusminus]

I would try to work without anti-virus for a while.
Does it happen in all projects?

[HVEE]

I would like to try it for a couple of day's.

To protect our systems we have installed Trend Micro Security Agent. We use this anti-virus now for 8 years.

Yes it happens in all projects.

...last friday there pop-ups an another error! See attachment.

   This error came when I use the function edit component.

   Do you like to receive the details of this error. Wow, it will be a lot of pages.19 pages!

Regards

[rhesusminus]

If you press the "Details-button", you usually get an idea of what went wrong from the topmost description.

Was this with anti-virus ON or OFF?

[HVEE]

Thats right, it shows me the description.

Thats was with anti virus on.

The anti virus is now switched off. I will work today without anti virus.

Regards

[HVEE]

Hi,

Last week, I have tested a lot of drawings.

The error is not solved!

Regards

[rhesusminus]

@VinodBalasubramanian maybe you can check up on this one...

[HVEE]

Hi,

Thanks for your support.

Do you know when I can get a response from Vinod?

This problem is very annoying.

Regards

[rhesusminus]

@VinodBalasubramanian

I would be nice if you could have a look at this one.

[VinodBalasubramanian]

Sure no problem.

HVEE,

May I know where you are based out of and also if you could PM your contact details and your convenient time. I would arrange a call from my end.