Geolocation window not loading in AutoCAD Architecture/3D Civil

[fullilove_06]

Can anyone tell me whats going on here. The geolocation window never loads. I posted this in Architecture because I use it the most but it also doesn't work in Civil3d.

Ps- I'm signed into my account.

@fullilove_06 for clarity mekdem.kidane edited the original subject: Geoloctaion 

[pendean]

Are you logged into your Autodesk account inside AutoCAD? I don't see it in your screenshot.

[fullilove_06]

I am currently signed in.

[mekdem.kidane]

Hi @fullilove_06,

Thank you for posting to the Autodesk Community. You might be experiencing this issue due to Microsoft® ending support for version 7 of Bing® Maps. Autodesk has implemented a hotfix designed to upgrade your version of Bing Maps to version 8 so that you can continue to use the Geolocation Online Map Data feature.

• Please download and install the Hotfix. 

In addition this Learning & Explore article on the Geolocation feature can come in handy.

If one or more of these posts helped answer your question, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[mekdem.kidane]

Hi @fullilove_06

I’ve just accepted the response to your post as a solution with the understanding that it is the correct answer.
If that response did not work as an answer, please reply so that I can unmark the solution, and we can continue the conversation.
No action is required if my response did work as an answer, however I wanted to point out that if the opportunity arises again you can also click on the ‘Accept Solution’ button if/when relevant so that others can more easily benefit from the information.
Please feel free to let me know if you have any questions or concerns!

[fullilove_06]

This solution may have worked for some but not for me. I am still actively searching for one. Thanks

[mekdem.kidane · Accepted solution]

Hi @fullilove_06,

I see you are still having the issue with the non-loading Geolocation window. Sorry for not replying to you sooner but I was investigating to see other tested solutions for this exact problem.

I am glad to inform you this isn't an uncommon question. For the most part the solutions are recorded in an article under Troubleshooting Live Maps in AutoCAD title. These articles are more in-depth and explore possible reasons with their solutions. I recommend you go through the list in the order they are presented. 

Hope this helps resolves the issue, if it does please click Accept as Solution so others in the community can find them easily. 

[mekdem.kidane]

Hi @fullilove_06

I'm just checking in again to see if you need more help with this. Did the suggestion I provided yesterday work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.

[mekdem.kidane]

Hi @fullilove_06

I’ve just accepted the response to your post as a solution with the understanding that it is the correct answer.
If that response did not work as an answer, please reply so that I can unmark the solution, and we can continue the conversation.
No action is required if my response did work as an answer, however I wanted to point out that if the opportunity arises again you can also click on the ‘Accept Solution’ button if/when relevant so that others can more easily benefit from the information.
Please feel free to let me know if you have any questions or concerns!