AutoCad Architecture Import, Insert not completing command

[Anonymous]

I don't know when the last time I tried to import or attach a PDF was, but when I try either commands they don't complete the action after selecting the PDF. I have tried different PDF's, restarted, tried a different file, and checking for updates. I also noticed and it might just be a coincidence Laymcur lags. Any help or advise is appreciated!

[pendean]

What version of AutoCAD are you using?
Which commands are you using?

Can you share with us one of these failing PDFs please?

[Anonymous]

It happens in both 2017 and 2018. I am using IMPORT and also going to the command in the ribbon tab insert; attach. PDF I am using attached. thank you for your help!

[pendean]

Try using PDFIMPORT or PDFATTACH commands, they both work fine with your posted PDFs here.

[Anonymous]

those don't work either, a coworker suggest those this morning. The only thing that does work is dragging the PDF into the drawing, though it doesn't convert the lines. I did some more thinking and I think it might be a setting or something that changed when we were testing out KCS tools. After I took it off of my computer because it affected my copy command things have been a little goofy. But if you could think of other solutions other than re-installing autocad please let me know. 

[pendean · Accepted solution]

You will need to reinstall most likely: your posted PDFs import just fine in ACA 2017-2018-2019 here, same for your coworker too I bet, your software most likely is messed up.

Back up your customizations first if that is your true reason for not fixing your software https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to...

[Anonymous]

Thank you for your help. I will re-install with fingers crossed that it solves the issue. 

[Tiana_Y]

Hi @Anonymous, 

Thanks for posting in the forums! I'm just checking in to see if you need more help with this. Did the suggestion that @pendean provided work for you?

If so, please click Accept as Solution on the posts that helped you so others in the community can find them easily.