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Larest update bombs

3 REPLIES 3
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Message 1 of 4
rick
370 Views, 3 Replies

Larest update bombs

The latest 1/18/2017 update starts to open and the blue background appears but no red A. This is on an iPad 3. Tried deleting the app, rebooting the iPad and then reloading the app from the app store, which showed the icloud symbol at the top. If I swipe up to get the quick choice apps, Acad shows, and I can see my file thumbnails, but selecting from there I get the blue screen and the app quits. Selecting from the icon I get a momentary flash of the blue and then it bombs. Bug?

 

Basic version. Works ok on my iPhone7.

3 REPLIES 3
Message 2 of 4
Anonymous
in reply to: rick

I am having the same problem. Have contacted customer support. Awaiting an answer from support. I use an Ipad2 and I try to open the app, but it closes within one or two seconds. Blue screen then nothing.

Message 3 of 4
tirza.ben-ner
in reply to: Anonymous

Hi @Anonymous, @rick

 

We're aware of this issue and currently working to fix it up ASAP.

 

Stay tuned.

 

Thanks and apologies for the inconvenience.

 

 


Tirza Ben-Ner
AutoCAD 360 Support Specialist
Message 4 of 4

Hi @rick @Anonymous,


A hot-fix version has just been released to the app store (V4.0.31).

Please check it out.

Thanks,


Tirza Ben-Ner
AutoCAD 360 Support Specialist

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