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Post 1 of 12
Accepted Solution

DWG files on Google Drive not found

164 Views, 11 Replies
02-12-2017 10:50 AM

 On my iPad two things happen:

 

1. When I open ACad 360 and search on my Google Drive folder containing my DWG files, it only lists 100 files, in my case, it lists files starting with O and below, alphabetically.  Tha A-O files are not shown.

 

2.  When I open Google Drive and search, I find the file but when I try to open it, AutoCAD 360 isn't listed in the "Open With" choices.

 

Any suggestions?

Hi @garygreen187,

 

Google Drive app does not recognize DWG files, hence, AutoCAD 360 is not suggested in the 'Open With' dialog box. Known issue on Google's end...

 

Once you connect your AutoCAD 360 account with Google Drive, you should be able to work on your DWG files within AutoCAD 360.

However, there's indeed a limit for the amount of files that can appear in the Google Drive folder within AutoCAD 360. We're working to increase the current 100 files limit.

 

Thanks for your feedback!

 

Best,

 

 

Post 2 of 12

Autocad 360 Cannot Find or Open DWG file on Google Drive

02-12-2017 10:54 AM in reply to: garygreen187

 On my iPad two things happen:

 

1. When I open ACad 360 and search on my Google Drive folder containing my DWG files, it only lists 100 files, in my case, it lists files starting with O and below, alphabetically.  Tha A-O files are not shown.

 

2.  When I open Google Drive and search, I find the file but when I try to open it, AutoCAD 360 isn't listed in the "Open With" choices.

Any suggestions?

Post 3 of 12

Re: DWG files on Google Drive not found

02-12-2017 11:03 AM in reply to: garygreen187
Hi Gary,

Thanks for posting your question to the A360 Forum. You are looking for the AutoCAD 360 forum, so I'll go ahead and move your message.

Hope this helps and have a great weekend.
Post 4 of 12

Re: DWG files on Google Drive not found

02-13-2017 10:03 AM in reply to: garygreen187
For #2, cloud storage doesn't often work like that from other services either.

For #1, I don't have 100+ files, I do have 40+ folders each with a few dozen files at most and I'm not seeing this issue. 100 sure sounds very definitive, like a max setting somewhere.


Dean Saadallah
AutoCAD, LT and Architecture User
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Post 5 of 12

Re: DWG files on Google Drive not found

02-13-2017 10:56 AM in reply to: pendean

Thanks for your response, though it doesn't help.  If Autocad has a solution, I'd like to know about it.  If not, how should I propose an action item for them to fix it?

Post 6 of 12

Re: DWG files on Google Drive not found

02-14-2017 05:47 AM in reply to: garygreen187
>>>...If Autocad has a solution...<<<
AutoCAD is a desktop software.

As a test, put your desired file in a folder on Google Drive then access it from autocad360, can you?
As a test, place your other 99 files on other folders of your choosing, does the problem of autocad360 not finding your files to open go away?

I use DropBox with no isssues, but again, I don't have 100+ files in a single folder, not sure it will solve the problem but worth testing if you already have an account..


Dean Saadallah
AutoCAD, LT and Architecture User
Blog | Google+ | PINS
Facebook | Twitter | LinkedIn

Post 7 of 12

Re: DWG files on Google Drive not found

02-18-2017 05:37 AM in reply to: pendean

Seems to be an AudoCad 360 problem.  I renamed the file starting with the letter z and it now appears in the 100 listed items 5and can be opened.  You're correct that AutoCad 360 seems to have a limit of 100 items, including folders and files.  Assuming each file has an additional .bak version, only a maximum of 50 actual drawings can be shown.  This is a serious limitation.  It would be interesting to open a folder from DropBox or another cloud service with over 100 items to see if the problem is specific to Google Drive.

 

My other question, regarding Open With remains unanswered.  Looks like Google Drive and AutoCad 360 don't play well together.

Post 8 of 12

Re: DWG files on Google Drive not found

02-20-2017 06:25 AM in reply to: garygreen187
Good test: thanks for sharing.

As far as I can tell AutoCAD360 does not create BAK files in the same folder as the DWG.

"open with" does not exist in the other cloud servers so you'll have to wait for that ability to eventually show up for all of us.


Dean Saadallah
AutoCAD, LT and Architecture User
Blog | Google+ | PINS
Facebook | Twitter | LinkedIn

Post 9 of 12

Re: DWG files on Google Drive not found

02-20-2017 06:38 AM in reply to: pendean

The Google Drive files were created on a desktop PC using Autocad LT 2000 so the bak files are in the same folder.  I use Autocad 360 to access them remotely.

 

What's the best way to bring these unresolved problems to Autodesk's attention directly?

Post 10 of 12

Re: DWG files on Google Drive not found

02-20-2017 01:53 PM in reply to: garygreen187
You will need to contact the autocad360 team through this feedback@autocad360.com


Dean Saadallah
AutoCAD, LT and Architecture User
Blog | Google+ | PINS
Facebook | Twitter | LinkedIn

Post 11 of 12

Re: DWG files on Google Drive not found

02-27-2017 03:52 AM in reply to: garygreen187

Hi @garygreen187,

 

Google Drive app does not recognize DWG files, hence, AutoCAD 360 is not suggested in the 'Open With' dialog box. Known issue on Google's end...

 

Once you connect your AutoCAD 360 account with Google Drive, you should be able to work on your DWG files within AutoCAD 360.

However, there's indeed a limit for the amount of files that can appear in the Google Drive folder within AutoCAD 360. We're working to increase the current 100 files limit.

 

Thanks for your feedback!

 

Best,

 

 


Tirza Ben-Ner
AutoCAD 360 Support Specialist
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Post 12 of 12

Re: DWG files on Google Drive not found

03-03-2017 06:16 PM in reply to: garygreen187

Hola hasta que puedo ver tu correo gary !
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