Downloading of dwg. File

[lornanchrisengie]

Hi,
Please help me how to download my drawing from A360 client login to my phone memory...it will fail everytime i will click download

[Macro.Liu_Autodesk]

First, please confirm which app you're using, AutoCAD 360 or Autodesk A360.

If you're using AutoCAD 360, then:

1. How did you get this file uploaded to AutoCAD 360?

2. Did you ever made any change to this file?

3. What did AutoCAD 360 say when it failed to download? Screenshot would be helpful.

Thanks.

[pendean]

A360 is this https://a360.autodesk.com/drive/app/root

AutoCAD360 is this https://client.autocad360.com/#/filemanager.html

Which one are you using exactly?