Autocad360 - file error

[twiebe]

We are consistently having problems with trying to view autocad files on Autocad360 IOS app and through an online web. We are constantly receiving a message that we need to try to re-upload the file to the A360 drive or contact support. ' Unrecoverable exit code from extractor: -1073741831'

Is there anything we can do to resolve this?

Thanks

Tim

[pendean]

Upload your file to autocad360 and not A360 and see if your problem goes away: here is the link https://client.autocad360.com/#/filemanager.html

There is an ongoing problem connecting A360 with AutoCAD360.