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"Proxy requires authentication" On Install

28 REPLIES 28
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Message 1 of 29
Anonymous
13449 Views, 28 Replies

"Proxy requires authentication" On Install

Hi, I keep getting the error shown in the picture below, when trying to install AutoCAD 2015 on my laptop. I have no clue what it means so any help is much appreciated.

 

Cheers. Flynn

28 REPLIES 28
Message 21 of 29
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

>> where do I find this proxy?

In your network, something like the door to the internet.

 

- alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at ... blog.hollaus.at ... CDay 2024
------------------------------------------------------------------------------------
(not an Autodesk consultant)
Message 22 of 29
Anonymous
in reply to: Alfred.NESWADBA

I'm under my step dad's proxy for internet.

Message 23 of 29
Anonymous
in reply to: Anonymous

I found it, but not sure what to do?

Message 24 of 29
Alfred.NESWADBA
in reply to: Anonymous

Hi,

 

>> I'm under my step dad's proxy for internet

Then the first way is: ask/inform your dad 😉

 

>> I found it, but not sure what to do?

change it's settings as described within that article >>>click<<<.

Or disable the authentication need for a short time, run your process and then reactivate it.

 

Happy New Year, - alfred -

------------------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at ... blog.hollaus.at ... CDay 2024
------------------------------------------------------------------------------------
(not an Autodesk consultant)
Message 25 of 29
Anonymous
in reply to: Anonymous

I have the same problem as well. I get an error message stating that the proxy requires authentication.... what should i do to solve this problem? need help urgently ..

thanx in advance

Message 26 of 29
Anonymous
in reply to: Anonymous

It turns out this message popped up when I allowed my antivirus to block the program called Akamai NetSessions Client. 

I went back to the firewall settings and enabled it to access the internet. 

 

Message 27 of 29
natasha.l
in reply to: Anonymous

Hello @Anonymous,

 

You may consider trying to reset the internet connection settings. It seems that there may be a connectivity issue. 

 

Reset Internet Options:

  1. Clear the browser cache
  2. Browse to Control Panel\All Control Panel Items\Internet Option
  3. In the Advanced tab > Reset button to reset Internet Explorer's settings to the defaults
  4. In the Security tab, select Reset All Zones to Default level
  5. In the Content tab, select Clear SSL state
  6. Select Apply

In the Control Panel >> Internet Options >> Connections tab >> LAN settings >> Do you have automatically detect settings enabled?

 

 User-added image

 

7. Temporarily disable Firewall & Antivirus

 

Let us know how it goes. Smiley Happy

Message 28 of 29
Anonymous
in reply to: Anonymous

hi im having the same problem on windows 10. i turned off all the proxy settings and also im wondering about the net framework, do i need to have that during the installation? bcs i accidentally deleted it .Smiley Indifferent

Message 29 of 29
Anonymous
in reply to: wispoxy

hi , how did you solve this issue?

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