fatal error unhandled c0000096h exception at 8ff980h on autocad 2000 startup

[Anonymous]

PC: Dell optiplex GX150 Pentium4@1.0 gig
512mb of ram
disk space: C: 5.0gig (3.2gig free)
disk space: 😧 13gig (empty)
VisionTek Geforce3 64mb card
Windows 2000 sp 2
Autocad 2000 sp 2
license server running fine(works for other users)

upon starting Autocad 2000 I get "Fatal Error Unhandled C0000096h exception at 8FF980H".

I've searched the knowledge base and can't seem to find anything other than the newer adesksys.dll file(done) and the SP1 and SP2's.

Help!
Todd Potter
tpotter@methode-aecd.com

[Anonymous]

Does AutoCAD startup without error in VGA mode?

If it does, try updating your video drivers.

--
Teresa Rosendahl
PSG Product Support, Americas
WW Support & Services, Autodesk
Discussion Q&A: http://www.autodesk.com/discussion


tpotter wrote:

> PC: Dell optiplex GX150 Pentium4@1.0 gig
> 512mb of ram
> disk space: C: 5.0gig (3.2gig free)
> disk space: 😧 13gig (empty)
> VisionTek Geforce3 64mb card
> Windows 2000 sp 2
> Autocad 2000 sp 2
> license server running fine(works for other users)
>
> upon starting Autocad 2000 I get "Fatal Error Unhandled C0000096h
> exception at 8FF980H".
>
> I've searched the knowledge base and can't seem to find anything other
> than the newer adesksys.dll file(done) and the SP1 and SP2's.
>
> Help!
> Todd Potter
> tpotter@methode-aecd.com

[Anonymous]

No, in VGA mode it still gives the same message. I've removed the Geforce card with the same result(using the onboard standard vga card). I've downloaded the newest video card drivers from visiontek, i've tried detonator drivers, all with no success. the same error still occurs.

I've completely uninstalled, deleted the: C:\acad2000 and
C:\Program Files\Common Files\Autodesk Shared\ directories,
deleted registry entries:
HKEY_CURRENT_USER\Software\Autodesk
HKEY_LOCAL_MACHINE\Software\Autodesk

and reinstalled half dozen times. This really needs to be resolved, I have a design engineer who isn't a happy camper.

[Anonymous]

It's probably quicker to install a clean copy of the OS (reformat the HD)
and then install only what you need.

- Tom

"tpotter" wrote in message
news:f0cb06d.1@WebX.maYIadrTaRb...
> No, in VGA mode it still gives the same message. I've removed the Geforce
card with the same result(using the onboard standard vga card). I've
downloaded the newest video card drivers from visiontek, i've tried
detonator drivers, all with no success. the same error still occurs.
> I've completely uninstalled, deleted the: C:\acad2000 and
> C:\Program Files\Common Files\Autodesk Shared\ directories,
> deleted registry entries:
> HKEY_CURRENT_USER\Software\Autodesk
> HKEY_LOCAL_MACHINE\Software\Autodesk
>
> and reinstalled half dozen times. This really needs to be resolved, I have
a design engineer who isn't a happy camper.
>

[Anonymous]

When you start AutoCAD, does the shortcut call for
a template file to be used for opening a new empty drawing?  If so it
occured to me that maybe your template drawing file had gotten corrupted. 
You could test this by clicking Windows Start > Run, browse to AutoCAD folder
and pick Acad.exe program file and running it directly without a
shortcut.

Just a thought,

Edgetrimmer

style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

"tpotter" <
href="mailto:tpotter@methode-aecd.com">tpotter@methode-aecd.com> wrote
in message
href="news:f0cb06d.-1@WebX.maYIadrTaRb">news:f0cb06d.-1@WebX.maYIadrTaRb...

PC:
Dell optiplex GX150 Pentium4@1.0 gig

512mb of ram
disk space: C: 5.0gig (3.2gig free)
disk space: 😧
13gig (empty)
VisionTek Geforce3 64mb card
Windows 2000 sp 2

Autocad 2000 sp 2
license server running fine(works for other users)

upon starting Autocad 2000 I get "Fatal Error Unhandled C0000096h exception
at 8FF980H".

I've searched the knowledge base and can't seem to find anything other than
the newer adesksys.dll file(done) and the SP1 and SP2's.

Help!
Todd Potter

tpotter@methode-aecd.com

[Anonymous]

yup, thats what I ended up having to do...I hate when that happens.
seems to be working ok now. thanks all for the suggestions.



"Tom Gilmer" wrote in message
news:2617484EA2D7F0707AD17B674C3ED0EB@in.WebX.maYIadrTaRb...
> It's probably quicker to install a clean copy of the OS (reformat the HD)
> and then install only what you need.
>
> - Tom
>
> "tpotter" wrote in message
> news:f0cb06d.1@WebX.maYIadrTaRb...
> > No, in VGA mode it still gives the same message. I've removed the
Geforce
> card with the same result(using the onboard standard vga card). I've
> downloaded the newest video card drivers from visiontek, i've tried
> detonator drivers, all with no success. the same error still occurs.
> > I've completely uninstalled, deleted the: C:\acad2000 and
> > C:\Program Files\Common Files\Autodesk Shared\ directories,
> > deleted registry entries:
> > HKEY_CURRENT_USER\Software\Autodesk
> > HKEY_LOCAL_MACHINE\Software\Autodesk
> >
> > and reinstalled half dozen times. This really needs to be resolved, I
have
> a design engineer who isn't a happy camper.
> >
>
>

[Anonymous]

I would like to satisfy my own suspicions. Did the Optiplex have Win2K
installed at the factory(along with a bunch of other stuff) and you
installed Acad on that configuration? I have two Dell Precision workstations
that came Win2K SP1 and nothing else installed. I loaded LDD2i on them and
have had no problems. My suspicion is that Acad problems arise when trying
to load on a "consumer" machine that has all kinds of factory installed
software, none of which is needed for a production workstation.

- Tom

"T.Potter" wrote in message
news:16A72D6221485A782DF289A38DC9E1FE@in.WebX.maYIadrTaRb...
>
> yup, thats what I ended up having to do...I hate when that happens.
> seems to be working ok now. thanks all for the suggestions.

[Anonymous]

sort of... I have been buying batches of optiplexes and after I configured
all my other applications I ghosted one of them, I then restore the ghost
image on any new optiplexes I receive and run sysprep to strip out the
machine name, then when I reboot I just fill in all the pertinent info and
the machine is ready to roll. Autocad2000 is not on the ghost image, Only
when they specifically need this application do I install it after the
fact(since we only have 5 user licenses of acad2000).
I ended up restoring the ghost image to this box again, reinstalling
ACAD2000 and then everything was fine (after the couple of registry edits
for the proper rights).
so in answer to your question, I guess yes, it was a factory install of
Win2k(although I installed much after the
fact[office,outlook,ie6,winzip,etc])




"Tom Gilmer" wrote in message
news:3B1DFEEF4221090A5251954EEC61FEA3@in.WebX.maYIadrTaRb...
> I would like to satisfy my own suspicions. Did the Optiplex have Win2K
> installed at the factory(along with a bunch of other stuff) and you
> installed Acad on that configuration? I have two Dell Precision
workstations
> that came Win2K SP1 and nothing else installed. I loaded LDD2i on them and
> have had no problems. My suspicion is that Acad problems arise when trying
> to load on a "consumer" machine that has all kinds of factory installed
> software, none of which is needed for a production workstation.
>
> - Tom
>
> "T.Potter" wrote in message
> news:16A72D6221485A782DF289A38DC9E1FE@in.WebX.maYIadrTaRb...
> >
> > yup, thats what I ended up having to do...I hate when that happens.
> > seems to be working ok now. thanks all for the suggestions.
>
>