Please Return Help Content back to the program

[Gary.B]

2018.1.0

With this update, removing the Help Contents from the program and making it internet access only is such a bad move.

Its obvious that who ever made this decision has no idea how many end-users running Artcam on the shop floor do not have internet connection, not to mention a lot of businesses I travel to have limited internet access low sat or 4g connections.

These customers no longer have instant access to the help contents

Please look to re-instating the help contents to the program, thanks

Gary 

[mikeis]

How many will just give up and go some where else, I mean it's a lease program now and doesn't hold on to anyone like purchasing the program would.

  mike

[dillon.moulder]

Hi @Gary.B,

You can download the offline help from this article in the Autodesk Knowledge Network. There is a link to this article on the Home page of the online help.

If you have any further questions, please do not hesitate to ask.

Kind regards,

Dillon Moulder

[Gary.B]

This issue was brought to my attention by a customer who does not have internet in the shop where AC is used.

so the knowledge network and the home page online help was not available to them.

I missed the note on the online help home page myself.

Gary