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Problem

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Message 1 of 2
abo.salma.276
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Problem

What is the problem when you open the file,
Knowing that the file is the same version of the program in 2008
But I want to open it on another computer, you receive this message

1 REPLY 1
Message 2 of 2

Hi @abo.salma.276,

 

Welcome to the Autodesk Community and the ArtCAM Forum!


@abo.salma.276 wrote:

What is the problem when you open the file.

Knowing that the file is the same version of the program in 2008

But I want to open it on another computer, you receive this message


Please provide us with the ArtCAM Model file (*.art) or ArtCAM Project file (*.3dp) in which you encountered this warning message so that we can investigate further. You're welcome to send the file to artcam-online-support@autodesk.com marked for my attention.

 

Please confirm your dongle number in your email. Please see the image below if you need assistance in locating your dongle number:

Dongle.png

Thank you for your time and cooperation.

 

Kind regards,

Prashant.G

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