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Post 1 of 11

mill wizard tools

117 Views, 10 Replies
02-17-2017 10:18 AM

Using Art cam Insignia Mill wizzard for the first time and I dont see any tools listed?

Post 2 of 11

Re: mill wizard tools

02-17-2017 10:38 AM in reply to: brussenholt

OK something weird has happened, I seemed to have lost my tool data base for all my tools now after going into mill wizard 

Post 3 of 11

Re: mill wizard tools

02-17-2017 01:03 PM in reply to: brussenholt

Hi @brussenholt,


brussenholt wrote:

Using Art cam Insignia Mill wizzard for the first time and I dont see any tools listed?



brussenholt wrote:

OK something weird has happened, I seemed to have lost my tool data base for all my tools now after going into mill wizard 


That is very strange indeed.

 

Please try to re-load your Tool Database:

 

  1. From within the ArtCAM Tool Database, click the Browse button.
  2. Navigate to the ArtCAM Files folder on your desktop, followed by the Tool Database; the full location is as follows: C:\Users\Public\Documents\ArtCAM Files\Tool Database\
  3. Select the tool_database.tdb or tool_database_2015.tdb file, or custom name if you've saved your own.

Hopefully this will re-load the full Tool Database.

 

Thanks,


Jennifer Dunn
Senior Applications Engineer
Post 4 of 11

Re: mill wizard tools

02-17-2017 01:56 PM in reply to: jennifer.dunn

Hi Jennifer, Opened up Artcam went to tool data base hit browse to select tool pasted (C:\Users\Public\Documents\ArtCAM Files\Tool Database\) got the tool_database_2015.tdb file  hit the open but nothing loaded

Post 5 of 11

Re: mill wizard tools

02-20-2017 12:36 AM in reply to: brussenholt

Hi @brussenholt,


brussenholt wrote:

Opened up Artcam went to tool data base hit browse to select tool pasted (C:\Users\Public\Documents\ArtCAM Files\Tool Database\) got the tool_database_2015.tdb file  hit the open but nothing loaded


With regards to importing your Tool Database, this is almost certainly a permissions issue with your Windows user account.

 

Please check if you have full Administrator rights to the C:\Users\Public\Documents\ArtCAM Files\Tool Database folder, as shown in the image below:

 

Security.png

 

I recommend that you set the permissions to allow writing to the tool_database_2015.tdb file and Tool Database folder, then try importing the same Tool Database, and check if this allows you to import the tools successfully.

 

You can find instructions on how to change permission here.

 

Thanks for your time and cooperation. If the provided information is helpful to you, please be kind enough to click the Accept As Solution button. Alternatively, Reply back to me and I will be happy to assist you further.

 

Kind regards,



Shirish.B
Post 6 of 11

Re: mill wizard tools

02-20-2017 10:33 AM in reply to: shirish.bansude

Hi Shirish, thank you for responding back to me. It looks like I have permission but I am not internally sure how to import the tool list or even were they are? Not that great with PC

Post 7 of 11

Re: mill wizard tools

02-20-2017 01:54 PM in reply to: brussenholt
 
 
   Have you tried to reinstall the software?
 
 
    Mike
Post 8 of 11

Re: mill wizard tools

02-20-2017 03:38 PM in reply to: mikeis

Hi Mike, Yes tried reinstalling still no tool list

 

Post 9 of 11

Re: mill wizard tools

02-20-2017 09:58 PM in reply to: brussenholt

Hi @brussenholt,


brussenholt wrote:

It looks like I have permission but I am not internally sure how to import the tool list or even were they are? Not that great with PC


Thank you for sharing your screenshot. It shows that you do have full Administrator rights on your computer.

 

There are two locations where the tool_database_2015.tdb file is stored as part of the default ArtCAM 2015 R2 software installation:

 

  • C:\Users\Public\Documents\ArtCAM Files\Tool Database -  The ArtCAM Files desktop shortcut takes you to this location. Within the list of folders, you'll find the Tool Database folder, wherein the tool_database_2015.tdb file is stored.
  • C:\Program Files\ArtCAM 2015 R2\Exec

Although you only have a C: drive on your computer, please try the steps shown in the following screencast to import the Tool Database:

 

If you are still unable to import the Tool Database, please use Autodesk Screencast to create and share a screencast demonstrating the issue you've encountered after following the steps in my screencast. This should allow me to troubleshoot this issue further.

 

Thank you for your time and cooperation.

 

Kind regards,



Shirish.B
Post 10 of 11

Re: mill wizard tools

02-21-2017 09:29 AM in reply to: shirish.bansude

still not getting it , tried the screencast but dont know how to send it to you , I get it to this point I saved it as public but I must have screwed up

Post 11 of 11

Re: mill wizard tools

02-21-2017 10:17 AM in reply to: brussenholt

If possible can we use something like team viewer so you can access my PC Remotely?  

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