ArtCAM Standard Download

[MiaGhana]

Hi there,

How do I download the ArtCAM Standard Trial Version to my desktop? I keep getting email when I to update my profile, when I tried to download it, but no downlaod link in the email.

Regards

Thomas

[dillon.moulder]

Hi @MiaGhana,

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@MiaGhana wrote:

How do I download the ArtCAM Standard Trial Version to my desktop? I keep getting email when I to update my profile, when I tried to download it, but no download link in the email.

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At this moment in time, there is no trial version of Autodesk ArtCAM Standard 2017 available to download. I expect that you're referring to the free version of Autodesk ArtCAM 2017, which is available to download from the ArtCAM website. You can compare the different products in the Autodesk ArtCAM 2017 product range here.

If you subscribed to download the free version of Autodesk ArtCAM 2017 using your Hotmail account, please check the Junk Email folder for an email from artcam@autodesk.com with the subject heading Here’s the link to download your ArtCAM free trial. This email includes a download link for the free version of ArtCAM 2017.

If you have any further questions regarding the Autodesk ArtCAM 2017 product range, please do not hesitate to ask. Otherwise, please be so kind as to accept my response as a solution.

Kind regards,

[anderson-stancov]

Olá verifique sua caixa de span, pode ser que esteja lá.

Att.

Anderosn Stancov

[MiaGhana]

Hi there,

I want to subscribe to the ArtCAM Standard that cost $45 per month, but will like to see how it works before I make the move, Also is it the same with the ArtCAM insigina? Picture attached below.

Regards

MiaGhana

[dillon.moulder]

Hi @MiaGhana,

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@MiaGhana wrote:

I want to subscribe to the ArtCAM Standard that cost $45 per month, but will like to see how it works before I make the move, Also is it the same with the ArtCAM insigina? Picture attached below.

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At this moment in time, there is no trial version of Autodesk ArtCAM Standard 2017. We intend to make a 30-day trial version of ArtCAM Standard 2017 available in the future.

In the meantime, all ArtCAM 2017 products sold on the Autodesk Store are covered by a 30-day money back guarantee. Therefore, you can essentially trial the software for 30 days before choosing to continue with your subscription.

ArtCAM Insignia is not part of the ArtCAM 2017 product range, and the product has been discontinued. Autodesk ArtCAM Standard 2017 is very similar to ArtCAM Insignia in terms of functionality.

If you have any further questions, please do not hesitate to ask. Otherwise, please be so kind as to accept my response as a solution. Thanks in advance for your time and cooperation.

Kind regards,

[dillon.moulder · Accepted solution]

Hi @MiaGhana,

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MiaGhana wrote: 

How do I download the ArtCAM Standard Trial Version to my desktop?

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MiaGhana wrote:

I want to subscribe to the ArtCAM Standard that cost $45 per month, but will like to see how it works before I make the move

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You can now download a 30-day trial version of Autodesk ArtCAM Standard 2017 from the ArtCAM website. This is available for Windows 64-bit only, and the system requirements can be found here.

When installing, please right-click the downloaded Autodesk_ArtCAM_Standard_2017_R1_Multilingual_Win_64bit_Setup.exe file, then select the Run as administrator context menu option. The downloaded Autodesk_ArtCAM_Standard_2017_R1_Multilingual_Win_64bit_Setup.exe file is 749 MB (785,506,304 bytes) in size on disk.

If you have any further questions, please do not hesitate to ask. Otherwise, please be so kind as to accept my response as a solution. Thanks in advance for your time and cooperation.

Kind regards,

[wesley.neo]

@dillon.moulder I signed up for the free version of ArtCAM here but haven't heard back. After filling in the form, I am taken to a page that says "Thank you for your interest in Autodesk ArtCAM Free. We have received your information and we'll send you the software shortly." It has been a couple of days but I have not received any communication. I signed up using a personal Gmail address. Is that a problem?

(Apologies if this post belongs to a different thread. I thought it appropriate since my issue was about a download link.)

[prashant.gurav]

Hi @wesley.neo,

Welcome to the Autodesk Community and the new ArtCAM Forum!

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@wesley.neo wrote:

I signed up for the free version of ArtCAM here but haven't heard back. After filling in the form, I am taken to a page that says "Thank you for your interest in Autodesk ArtCAM Free. We have received your information and we'll send you the software shortly." It has been a couple of days but I have not received any communication. I signed up using a personal Gmail address. Is that a problem?

(Apologies if this post belongs to a different thread. I thought it appropriate since my issue was about a download link.)

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If you subscribed to download the free version of Autodesk ArtCAM 2017 using your Gmail account, please check the Junk Email folder for an email from artcam@autodesk.com with the subject heading Here’s the link to download your ArtCAM free trial. This email includes a download link for the free version of ArtCAM 2017. This information has been already mentioned here by @dillon.moulder.

Having said that, I would like to inform you that a 30-day trial version of Autodesk ArtCAM Standard 2017 is now available, which can be downloaded from here.

You can compare the different products in the Autodesk ArtCAM 2017 product range here.

If you have any further questions regarding the Autodesk ArtCAM 2017 product range, please do not hesitate to ask. Otherwise, please be so kind as to accept my response as a solution.

Thanks for your time and cooperation.

Kind regards,

[wesley.neo]

@prashant.gurav Despite multiple attempts, I received no such mail. I have checked my Spam folder. I have checked my inboxes. I have also done a global search. Is it possible that no such mail was sent? You may want to check with your technical team.

Update: I tried using my official email address as well. (It runs on Google Apps, a.ka. G Suite, though). Still no luck.

[dillon.moulder]

Hi @wesley.neo,

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@wesley.neo wrote:

Despite multiple attempts, I received no such mail. I have checked my Spam folder. I have checked my inboxes. I have also done a global search. Is it possible that no such mail was sent? You may want to check with your technical team.

Update: I tried using my official email address as well. (It runs on Google Apps, a.ka. G Suite, though). Still no luck.

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Please check the Promotions folder in your gmail account for an email from autodesk@autodeskcommunication.com with the subject heading: Here’s the link to download ArtCAM Free. This email includes a download link for the free version of ArtCAM 2017.

If you are unable to retrieve the email, please enable private messaging in your Autodesk Community account's Site Preferences settings so that I can send you a direct download link.

Thanks in advance for your time and cooperation.

Kind regards,

[wesley.neo]

@dillon.moulderNo, it is not in my Promotions folder. I appreciate your quick responses but I am afraid that this line of problem solving is exhausted. I have double checked my email. I have also asked my friends, requesting them to use both personal and institutional email addresses. They too are having no luck.

PS: I am unable to find an option for Private Messaging in the link. There are only four options: Time Zone, Language, View signatures in posts, Automatically subscribe me to topics or reviews I participate in.

PPS: Attempting to send you a message takes me to a page with the error message "You do not have privileges to access this page. Contact EP Support if you are an Enterprise Priority customer and have trouble accessing this page."

[dillon.moulder]

Hi @wesley.neo,

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@wesley.neo wrote:

No, it is not in my Promotions folder. I appreciate your quick responses but I am afraid that this line of problem solving is exhausted. I have double checked my email. I have also asked my friends, requesting them to use both personal and institutional email addresses. They too are having no luck.

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I've reported this issue to Autodesk Marketing so that they can investigate further. I'll be sure to keep you updated on their response, but will send a direct download link to your registered email address.

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wesley.neo wrote: 

PS: I am unable to find an option for Private Messaging in the link. There are only four options: Time Zone, Language, View signatures in posts, Automatically subscribe me to topics or reviews I participate in.

PPS: Attempting to send you a message takes me to a page with the error message "You do not have privileges to access this page. Contact EP Support if you are an Enterprise Priority customer and have trouble accessing this page."

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Please confirm whether selecting Site Preferences > Display & Privacy > Private Messenger displays the following:

This issue is something best suited to the Community Feedback forum. It could be that new members (rank 1) do not have access to private messaging; the ranking system is explained in greater detail here.

Thanks in advance for your time and cooperation.

Kind regards,

[wesley.neo · Accepted solution]

@dillon.moulder I am now able to access the private messaging option. Yes, it may have something to do with the ranking system. I guessed as much. Thanks for bringing the website issue to Marketing's notice. It is much appreciated.

I have received the link via email. Thanks for that too.

Have a nice day!

[dillon.moulder]

Hi @wesley.neo,

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@wesley.neo wrote:

I am now able to access the private messaging option. Yes, it may have something to do with the ranking system. I guessed as much. Thanks for bringing the website issue to Marketing's notice. It is much appreciated.

I have received the link via email. Thanks for that too.

Have a nice day!

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I'm pleased to hear that you're now able to use private messaging here on the Autodesk Community, and that you've received my email with the download link for the free version of Autodesk ArtCAM 2017.

Autodesk Marketing have confirmed that if the I would like to receive email communications from Autodesk, including information about new products and special promotions check box was deselected prior to clicking Submit, no email correspondence was sent to the registered email address at all:

This will be adjusted so that this preference applies to email communications subsequent to the initial email which includes the download link for the free version of Autodesk ArtCAM 2017.

Thanks again for your patience and understanding.

Kind regards,

[marocip116]

tnx