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Licening in OSX not quite working

6 ANTWORTEN 6
GELÖST
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Nachricht 1 von 7
Anonymous
529 Aufrufe, 6 Antworten

Licening in OSX not quite working

Hello

I have followed the instructions as explained here.

https://support.solidangle.com/display/A5AILIC/Installing+the+License+Server+on+Mac+OS+X

After rebooting the machine I am able to access localhost:5054 . I then try to verify my licenses as explained here https://support.solidangle.com/display/A5AILIC/Checking+the+solidangle+ISV+status

However, I don't see a License Pool Status table in my page.

Any help would greatly be appreciated.

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6 ANTWORTEN 6
Nachricht 2 von 7
ben.fischler
als Antwort auf: Anonymous

Which plugin are you trying to install (MtoA, C4DtoA etc) ? And which version. If it's a recent version you may need to follow the Autodesk licensing guide: https://support.solidangle.com/display/A5AILIC/%5BCLM%5D+Setting+up+Autodesk+licensing

Nachricht 3 von 7
Stephen.Blair
als Antwort auf: Anonymous

Check the RLM diagnostics. Either you don't have a license file, or the license file isn't right for the current machine.



// Stephen Blair
// Arnold Renderer Support
Nachricht 4 von 7
Anonymous
als Antwort auf: Anonymous

Hello Stephen, thanks so much for your reply. This is the head of the RLM log. Any help is greatly appreciated.

...redacted...
Nachricht 5 von 7
Stephen.Blair
als Antwort auf: Anonymous

That license was issued for a different computer (the MAC address in the license file doesn't match the MAC addresses of the computer RenderFarmLeft)

It's a floating license for 5xArnold. Is RenderFarmLeft the machine you want to use for the license server? If so, then You'll need to fill in and return a License Transfer Form.

You can get the form here: https://www.solidangle.com/support/licensing/license-transfer/



// Stephen Blair
// Arnold Renderer Support
Nachricht 6 von 7
Stephen.Blair
als Antwort auf: Anonymous

I removed the log, since the formatting was broken, and because it had your license and mac addresses



// Stephen Blair
// Arnold Renderer Support
Nachricht 7 von 7
Anonymous
als Antwort auf: Stephen.Blair

Thanks Stephen. I was pretty sure this was the issue. I just had to verify before going to my IT guy.

Cheers

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