Windows 10
Cinema 4D R20
C4D to A v 3.3.3
I can't use my Arnold licence, it costs us a lot of money and nerves.
Licence manager log:
2022-10-03 12:38:43 INFO | Arnold license manager started
2022-10-03 12:38:43 DEBUG | CLM v1 API v2.0.0.235
2022-10-03 12:38:43 DEBUG | CLM v2 API v5.0.1.40
2022-10-03 12:38:43 DEBUG | show main window
2022-10-03 12:38:43 INFO | request licensing model info
2022-10-03 12:38:43 INFO | license order from Arnold config
2022-10-03 12:38:43 DEBUG | load Arnold config: C:\Users\IMTS\AppData\Local\Autodesk\Arnold/config
2022-10-03 12:38:43 INFO | license_order: user
2022-10-03 12:38:43 INFO | licensing model info received: user
2022-10-03 12:38:43 INFO | request single user licensing info
2022-10-03 12:38:43 DEBUG | run: C:/Program Files/MAXON/Cinema 4D R20/plugins/C4DtoA/arnold/bin/kick.exe --version
2022-10-03 12:38:45 INFO | Arnold version: 6.2.0.1
2022-10-03 12:38:45 INFO | Arnold build date: 20210209
2022-10-03 12:38:45 INFO | Arnold product key: C0PL1
2022-10-03 12:38:45 INFO | Arnold product version: 2020.0.0.F
2022-10-03 12:38:45 INFO | Arnold network feature name: 87287ARNOL_2020_0F
2022-10-03 12:38:45 DEBUG | Single-user installer: C:\Program Files\MAXON\Cinema 4D R20\plugins\C4DtoA\arnold\license\installer\Autodesk_Licensing-11.0.0.4854_02.exe (11.0.0.4854_02)
2022-10-03 12:38:45 DEBUG | NLM installer: C:\Program Files\MAXON\Cinema 4D R20\plugins\C4DtoA\arnold\license\installer\Autodesk_NLM-11.16.2.0_04.exe (11.16.2.0_04)
2022-10-03 12:38:45 DEBUG | [adlsdk] create session
2022-10-03 12:38:45 DEBUG | [adlsdk] create session done (000001F420929D10)
2022-10-03 12:38:45 DEBUG | [adlsdk] initialize sign in status
2022-10-03 12:39:15 ERROR | [adlsdk] initialize timed out
2022-10-03 12:39:15 INFO | [clmv2] check product registration (key: C0PL1, version: 2020.0.0.F)
2022-10-03 12:39:15 DEBUG | [clmv2] run: "c:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" list
2022-10-03 12:39:47 INFO | [clmv2] product is not registered
2022-10-03 12:39:47 INFO | single user licensing info received:
installed: yes
version: 12.3.0.19
outdated: no
update available: no
product registered: no
signed in: no
2022-10-03 12:39:47 INFO | request single user license info
2022-10-03 12:39:47 INFO | single user license info received:
licensing available: no
2022-10-03 12:40:20 INFO | [clmv2] check product registration (key: C0PL1, version: 2020.0.0.F)
2022-10-03 12:40:20 DEBUG | [clmv2] run: "c:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" list
2022-10-03 12:40:53 INFO | [clmv2] product is not registered
2022-10-03 12:40:53 INFO | [clmv2] register product (key: C0PL1, version: 2020.0.0.F)
2022-10-03 12:40:53 DEBUG | [clmv2] run: "c:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" register --prod_key C0PL1 --prod_ver 2020.0.0.F --config_file C:/Program Files/MAXON/Cinema 4D R20/plugins/C4DtoA/arnold/license/pit/ArnoldConfig.pit --lic_method USER --eula_locale en_US
2022-10-03 12:43:05 ERROR | [clmv2] product registration failed:
Post "http://127.0.0.1:49671/api/v1/feature": dial tcp 127.0.0.1:49671: connectex: No connection could be made because the target machine actively refused it.
2022-10-03 12:43:21 INFO | request single user licensing info
2022-10-03 12:43:21 DEBUG | [adlsdk] initialize sign in status
I tried so far:
- Uninstalling C4D and all Autodesk products from my PC
- Reinstalling everything
- Downloading/Installing latest License Manager
- Installing and log in to Fusion360
- Installing Autodesk SSO component
- Filed a Autodesk support case -> no reply
- Searched forums for similar issues -> found some, but solutions only work on MacOS and Linux
