Unusual colour bars when rendering hair on picture viewer

[Cristina_C]

Hi! I used standard hair settings according to Arnold's manual (https://docs.arnoldrenderer.com/display/A5AFCUG/Standard+Hair), and it looks fine in the IPR window, but when I render to pictureviewer, there is a weird blue bar showing up. I turned off some lights to see if it was a reflection, but it stays there. I changed the base colour, and it makes no difference. I have no tints on the hair. Anyone knows what this could be?

Thanks!

[peter.horvath6V6K3]

Please open the console (Shift + F10) and check if there are any warnings or errors in the log. Which version of the plugin are you using? There was a change regarding hair export in C4DtoA 3.0.2, which have some issues and will be fixed in 3.0.4 soon. Maybe it worth trying a previous version, like 3.0.1.2.

[Cristina_C]

Hi Peter! Thanks for replying. Its weird, console doesn't say anything while rendering. I am using C4DtoA2.6.1.2, so I guess thats not the problem. I have tried everything and I am a bit stuck 😞

[peter.horvath6V6K3]

Not sure what's going on then. Would it be possible to share the scene, so I can take a look? (Either here or contact support(at)arnoldrenderer(dot)com)