Memoty Leak C4dtoa OIDN

Memoty Leak C4dtoa OIDN

JHåland
Enthusiast Enthusiast
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Message 1 of 32

Memoty Leak C4dtoa OIDN

JHåland
Enthusiast
Enthusiast

Hi, I have had a lot of crashing the last couple of days with 4.0.0.2. It uses all my memory 64 GB, rendering a simple scene, and I'm using the new noise reduction OIDN.

Got this message in the console: [imager_denoiser_oidn] /_display_driver_/Arnold_Intel_OIDN_denoiser: driver_process_bucket OIDN driver_process_bucket Filter Execute Error=out of memory

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2,715 Views
31 Replies
Replies (31)
Message 2 of 32

thiago.ize
Autodesk
Autodesk

Can you provide a complete arnold log with the most detailed verbosity level? It might tell us what is going on.

https://docs.arnoldrenderer.com/display/A5AFCUG/Log


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Message 3 of 32

JHåland
Enthusiast
Enthusiast

From the latest test I got this message: https://www.dropbox.com/s/vipnjewabi37zdp/console%20message%2013%2011%202021.rtf?dl=0

Where is the log file located? didn't know arnold had that

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Message 4 of 32

JHåland
Enthusiast
Enthusiast
Hi, I've tried to get more info with loging, but havn't gotten any more usefu info. I can render about 500 frames or so, and then it stops.
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Message 5 of 32

Stephen.Blair
Community Manager
Community Manager

The log file will be in the CINEMA 4D console, and in a file (if you enable File logging).

The log will have some stats for GPU memory usage (and CPU memory too).

We have a lot of experience reading log files, so we may get more out of it than you.
c4dtoa-diagnostics-log.jpg



// Stephen Blair
// Arnold Renderer Support
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Message 6 of 32

JHåland
Enthusiast
Enthusiast
yes, I though I had done everything correctly but hadn't changed it from warnings to info. so I'll try again. it will take some time, since I have to go through a lot of frames to get it to crash.
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Message 7 of 32

JHåland
Enthusiast
Enthusiast

here is the latest bug repport from c4d: https://www.dropbox.com/s/ooe1jqep7ldjeyf/_BugReport.txt?dl=0

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Message 8 of 32

JHåland
Enthusiast
Enthusiast
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Message 9 of 32

thiago.ize
Autodesk
Autodesk
Thanks, but we still need the complete log with info level verbosity so that we can see what's happening.
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Message 10 of 32

JHåland
Enthusiast
Enthusiast
Hmm. Not really sure what you mean. All the other log files are empty. I can try to use the debug mode if that has anything more info.
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Message 11 of 32

JHåland
Enthusiast
Enthusiast

Ok I'll try again, now I've set it to be debug mode and here's all the log files to the crash: https://www.dropbox.com/s/8r0y6ujsdhoevke/log.zip?dl=0

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Message 12 of 32

JHåland
Enthusiast
Enthusiast

ok, now I had a crash without using OIDN, and by trying to zip this file my computer got a memory panic, blacking out my screens. So I'll can check if there's anything wrong with my memory cards. Here's the latest log: https://www.dropbox.com/s/ej55qdphp8l2cxe/log%202.zip?dl=0

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Message 13 of 32

JHåland
Enthusiast
Enthusiast
memory test says there's no error
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Message 14 of 32

peter.horvath6V6K3
Advisor
Advisor

Thanks Jørgen, I can reproduce the issue, we are looking into it.

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Message 15 of 32

JHåland
Enthusiast
Enthusiast

Thank you. I just updated to 4.0.1 and sadly the problem still occurs. Here's the lates log: https://www.dropbox.com/s/slenuqmdtvd1w8d/log%2024%2011%202021.zip?dl=0

I've tested a lot of possiblities for where the problem can be located. But I cannot find any solution that solve this.

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Message 16 of 32

thiago.ize
Autodesk
Autodesk

We didn't have time to fix this in 7.0.0.1. When this high priority bug is fixed, you should see ARNOLD-11852 listed in the release notes.

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Message 17 of 32

JHåland
Enthusiast
Enthusiast
Ok ,thanks. contact me if you need the scene file. No NDA on this project so that's no problem.
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Message 18 of 32

thiago.ize
Autodesk
Autodesk
Thanks for the scene offer! But this time around thankfully we already have a reproducible scene and already know what line of code is leaking the memory.
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Message 19 of 32

JHåland
Enthusiast
Enthusiast
aha! that's great. is there any tip for me to get it to render like normal?
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Message 20 of 32

thiago.ize
Autodesk
Autodesk

Aside from disabling imagers, I'm not yet sure of any easy workarounds.

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