License manager suddenly stopped working
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My product was wroking fine last week.
This week for some unexplained reason I get the watermark.
When I go into the license manager is cannot find a valid license and cannot register the product.
I have an educational license and in the past I have just logged in with my Autodesk email and password in the single user sign-on prompt in the licensing manager
Now I get this:
Diagnostic:
License diagnostics executed at 2021-12-08 12:25:32
Autodesk Desktop Licensing Version: 11.1.1.17
kick -nostdin -v 1 -i Nul (11.69 sec)
==============================
00:00:00 73MB | log started Wed Dec 8 12:25:33 2021
00:00:00 73MB | Arnold 6.2.1.1 [fbf3b21a] windows clang-10.0.1 oiio-2.3.2 osl-1.12.0 vdb-7.1.1 clm-2.0.0.235 rlm-14.1.3 optix-6.6.0 2021/06/04 18:35:03
00:00:00 73MB | running on CylonMaster, pid=25464
00:00:00 73MB | 1 x AMD Ryzen 9 5900X 12-Core Processor (12 cores, 24 logical) with 65450MB
00:00:00 76MB | NVIDIA driver version 472.47 (Optix 60801)
00:00:00 76MB | GPU 0: NVIDIA GeForce RTX 3080 @ 1785MHz (compute 8.6) with 10240MB (9188MB available) (NVLink:0)
00:00:00 76MB | Windows 10 (version 10.0, build 19043)
00:00:00 76MB | soft limit for open files is set at 2048
00:00:00 76MB |
00:00:00 79MB | loading plugins from C:\Program Files\Maxon Cinema 4D R25\plugins\C4DtoA\arnold\bin\..\plugins ...
00:00:00 84MB | loaded 5 plugins from 3 lib(s) in 0:00.08
00:00:00 84MB | [kick] command: C:\Program Files\Maxon Cinema 4D R25\plugins\C4DtoA\arnold\bin\kick -nostdin -v 1 -i Nul
00:00:00 84MB | loading plugins from . ...
00:00:00 85MB | no plugins loaded
00:00:00 88MB | [ass] loading Nul ...
00:00:00 88MB | [ass] read 0 bytes, 0 nodes in 0:00.00
00:00:00 88MB |
00:00:00 88MB | authorizing with license manager: user ...
00:00:10 93MB WARNING | rendering with watermarks because of failed authorization:
00:00:10 93MB | [clm.v2] timeout before callback was called
00:00:10 93MB | environment variables:
00:00:10 93MB | ARNOLD_LICENSE_ORDER = (not set)
00:00:10 93MB | ARNOLD_LICENSE_MANAGER = (not set)
00:00:10 93MB | [rlm] solidangle_LICENSE = (not set)
00:00:10 93MB | [rlm] RLM_LICENSE = (not set)
00:00:10 93MB | [clm] ADSKFLEX_LICENSE_FILE = (not set)
00:00:10 93MB | [clm] LM_LICENSE_FILE = (not set)
00:00:10 93MB |
00:00:10 93MB |
00:00:10 93MB | releasing resources
00:00:10 88MB | Arnold shutdown
kick -licensecheck (0.40 sec)
==============================
RLM DEBUG for product "arnold"
In license file: C:\ProgramData\Reprise\solidangle:
No matching products found in license file
0 product instances found
Could not find any license files, please check the license server, the license may be expired
Please contact licensing@solidangle.com
environment:
solidangle_LICENSE = (null)
RLM_LICENSE = (null)
lmutil lmstat -S adskflex -a -f 87287ARNOL_2020_0F (0.05 sec)
==============================
lmutil - Copyright (c) 1989-2018 Flexera. All Rights Reserved.
Flexible License Manager status on Wed 12/8/2021 12:25
[Detecting lmgrd processes...]
Error getting status: Cannot find license file. (-1,359:2 "No such file or directory")
rlmutil rlmhostid -q ether (2.24 sec)
==============================
fc3497a7e98e 00fffa6e1c83 00fff15f6c60 94e70bffd152 96e70bffd151
FlexLM environment (0.00 sec)
==============================
ADSKFLEX_LICENSE_FILE (local env) =
ADSKFLEX_LICENSE_FILE (global user env) =
Adlm FlexNET cache =
Adlm FlexNET cache location = HKEY_CURRENT_USER\Software\FLEXlm License Manager\ADSKFLEX_LICENSE_FILE