C4DtoA eror message

C4DtoA eror message

cpz
Enthusiast Enthusiast
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Message 1 of 6

C4DtoA eror message

cpz
Enthusiast
Enthusiast

Hi, I just installed Arnold for Cinema V23, on a Mac- when I click on "help", top left of info dialog says, " failed to read the latest C4DtoA version number", can someone please explain this to me,? thank you

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Message 2 of 6

Stephen.Blair
Community Manager
Community Manager

C4DtoA tries to connect to an Autodesk server to get the version number of the latest available version. If there's a newer version available, it will print that in the About dialog.

I just tried, and it worked. Maybe you have an intermittent Internet connection issue, or a firewall?



// Stephen Blair
// Arnold Renderer Support
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Message 3 of 6

peter.horvath6V6K3
Advisor
Advisor

Actually it's not a network issue, but a problem in R23. There's a python script running to access the server and R23 uses a newer python version (Python 3). The script needs to be updated.

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Message 4 of 6

cpz
Enthusiast
Enthusiast

Thank you, I just installed V23, so this is new to me, appreciate the fast comment-will find out how to download the new script, stay safe

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Message 5 of 6

peter.horvath6V6K3
Advisor
Advisor

Well, the script embedded into the plugin, so fixing this requires a new release.

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Message 6 of 6

cpz
Enthusiast
Enthusiast

Thank you, Craig

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