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Rendering with Arnold in CINEMA 4D using the C4DtoA plug-in.
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ai.dll crashed

8 REPLIES 8
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Message 1 of 9
xqiuad
413 Views, 8 Replies

ai.dll crashed

I build a very simple model and when I add light and changed the exposure it happened. (IPR window open and render start)

Arnold:3.3.2

C4D: R23.110 education version屏幕截图-2021-04-05-223748.png

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8 REPLIES 8
Message 2 of 9
thiago.ize
in reply to: xqiuad

Is this crash reproducible? Can you supply the _BugReport.txt listed above? How about a verbose logfile? Attaching a scene that always crashes would be ideal for us.

Without more information I'm afraid there's not much we can suggest or do to fix this crash.

Message 3 of 9
xqiuad
in reply to: thiago.ize

This is crash reproducible.

Here is the bug report & .c4d file

_BugReport.txt

Thanks a lot!


Message 4 of 9
xqiuad
in reply to: thiago.ize

And the .c4d file seems too big to upload

Message 5 of 9
xqiuad
in reply to: thiago.ize

Also, it always happens when IPR is runing.

Message 6 of 9
thiago.ize
in reply to: xqiuad

Can you simplify the scene while still having it crash? Sometimes while doing this you might even find out what the problem is.

Otherwise you could upload the scene somewhere else, like google drive, and share that link.

Message 7 of 9
thiago.ize
in reply to: xqiuad

Thanks, it does look like it's an arnold crash.

Message 8 of 9
xqiuad
in reply to: thiago.ize

I seem to figure out why Arnold crashed that my CPU and RAM kept high clock which made the PC unstable. When I slow down the CPU's frequency of whole cores, this did not happen until now. I hope my case can help you, engineers. Thanks a lot again.

Message 9 of 9
thiago.ize
in reply to: xqiuad

If downclocking fixes the crash, that means there's likely nothing wrong in Arnold and it's the CPU that was generating errors.

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