Sketchbook Pro 2016 does´t start on macbook Pro

[ThomasMamero7549]

Hi there,

I am setting up my 15“ MacbookPro 2015 with OS X 10.11.6 with quite all my applications up and running by now, including Alias Studio 2017.

Only Sketchbook Pro does´t start up.

It is flickering from the dock and then just quits again without notice or report.

Can you give me an advice please?

Thanks in advance and a happy new year to all

Thomas

[Florian.Coenen]

Helllo @ThomasMamero7549

are you having a Wacom device installed? Maybe you can try to deinstall all Wacom drivers and reinstall new ones from the Wacom website.

Here is an article, that explains what to do:

https://help.sketchbook.com/knowledgebase/sketchbook-launching-issues/

I hope this is helpful.

Best Regards,

[ThomasMamero7549]

Hi,

good point, but no, since I am setting the whole thing up from the scratch, I haven´t any peripherals installed yet.

Cheers,
Thomas

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[Florian.Coenen]

Hello @ThomasMamero7549

which Sketchbook version are you using?

Is it the Sketchbook for Enterprise version that comes with Alias?

Regards,

[ThomasMamero7549]

Hi,

yes, right, it´s the version that comes with alias, sketchbook pro 2016 for mac, latest download.

Cheers, Thomas