Issue with OpenGL

[kurt.r.sutton]

I've begun having issues with Alias Surface crashing/freezing up.  Sometimes I'll get the following promp: 

Other times it simply freezes and I'll need to use the task manager to kill the app.  I'm using a Dell Precision 7720 with Nvidia Quadro P4000 card.  I just replaced the motherboard and gpu with new and did a complete reinstallation of the OS.  Problem still persists.  All the latest drivers have been installed.  Any ideas of what could cause this issue?

Thanks!

[Michael-GG]

@kurt.r.sutton is your laptop using the right graphic card when starting Alias? Some laptops have two cards, and use the "lower" one to save power. What does the window "Utilities - System Diagnostics" mention as used graphic card?

Thanks,

GG

[kurt.r.sutton · Accepted solution]

Thanks for the reply, Michael.  I made sure to apply settings which would force the high-end card to be used, but that didn't solve the problem. I found that my motherboard was bad, and after I swapped that and a installed a new Quadro P4000 card, I was still having the issue with OpenGL.  I installed an older NVIDIA driver for the P4000 that was known to work well with my setup and that fixed the issue.  However, it did not fix the issue until I installed using the "recommended" settings as opposed to a "clean" installation.  For whatever reason, the clean installation seems to have been the culprit.  Strange, for sure. 

[Michael-GG]

@kurt.r.sutton this means that you are up and running now?

[kurt.r.sutton]

Yes, I'm up and running with no issues.  Thanks.