can not open alias autostudio 2016

[Anonymous]

Hello,

Just updated my windows 8.1 to the newest version(2018/3/2), and there is no problem with the hardware requirement of my laptop since it had run alias autostudio2016 before i reinstalled the laptop recently on March 2.

Problem:

After I tried to open alias autostudio 2016 by clicking it, the opening page came out, with only "evaluating license” down there, and the page disappeared in a second, which made me unable to open Alias.  (Alias Autostudio 2016 downloaded with student license)

I've tried reinstalling the software for over 5 times and still worked the same problem, please help!

Thanks

[カワダチアキ]

Hi @Anonymous

Welcome to Autodesk Alias community!

To resolve this issue you need to create/modify CLM file manually .

I recommend to contact to our Install & Licensing support with your customer information from Contact Support  > Installing or activating my product.