Hope you are doing well.
We would like to raise limitation we are currently facing with the Correspondence Module in Autodesk Construction Cloud (ACC). The issue pertains to the inability to extract correspondence data, such as open vs. closed correspondences, either through the Reports or the Insight Dashboards.
Current Challenge:
The project team is actively using the Correspondence module to manage internal and external communication across multiple stakeholders (Contractor, PMC, Client, etc.). However, there is no available option to extract the following key correspondence metrics:
- Total number of correspondences
- Status-wise breakdown (Open, Closed, Overdue)
- Category wise correspondences
This limitation prevents the project team from tracking and analyzing correspondence—which is critical for follow-up, compliance, and project governance.
Due to the lack of exportable data or integration with dashboards, the team is forced to manually track these metrics outside the system, which is not only time-consuming but also prone to errors and delays.
Proposed Request:
We request that ACC team evaluates the possibility of enabling:
- Exporting correspondence data in both CSV/Excel format from the Reports section.
- Configurable dashboard cards in Insight to show counts and trends (open/closed/overdue).
- Filters based on initiator, receiver, type, or project phase.
Benefits of the Proposed Enhancement:
- Enables real-time monitoring and tracking of critical project communications
- Reduces manual effort and enhances productivity
- Drives better adoption of the Correspondence module among project teams
We understand the importance of prioritization and development timelines, but this enhancement will significantly improve project-wide visibility and communication efficiency. We would greatly appreciate it if your team could look into this request and share any roadmap or interim workaround (if available).
