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Issue Module – Contractor Able to Edit Custom Fields Despite View-Only Permissions

Issue Module – Contractor Able to Edit Custom Fields Despite View-Only Permissions

Issue Module – Contractor Able to Edit Custom Fields Despite View-Only Permissions

Issue Description:

  • During UAT, User created Non-Conformance or Observation issues related to Quality or Safety, and assigned them to a Contractor.
  • The Contractor is correctly restricted from editing default system fields like:
    • Title
    • Issue Type
    • Description
    • Due Date
    • Location

 This behavior is as expected and desired.

 

  • However, the Contractor is still able to edit all custom fields, such as:
    • Risk Rating
    • Correction to Prevent Recurrence
    • Closure Comments
    • Corrective Action

 

 This is not expected behavior. The Contractor should only have view access, not edit access—even to custom fields.

 

Request:

We request your support in resolving this issue such that Contractor with view-only permission cannot edit any fields, including custom fields, when an issue is assigned to them.

1 Comment
jody_ellames
Community Visitor

We have just started using this module within the business and have noticed this issue. Is there a resolution?

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