Fully restore folders deleted via Desktop Connector

[thomas_beiner]

When a folder is deleted using the Desktop Connector, all subfolders and files are deleted individually. As a result, restoring the parent folder only brings back an empty folder - the full folder structure is not recovered. Subfolders and files must be restored one by one, which is very time-consuming.

The system should be able to recognize when a parent folder has been deleted via the Desktop Connector and allow for a full restoration of the folder, including all subfolders and files - similar to the behavior when a folder is deleted through the web browser.

[bfischer]

Our organization just got burned by this. User's desktop connector had something go wrong with it and the user inadvertently deleted all of the files from 10 projects they were a part of. This took a team of 5 people 3/4 of day to restore every folder and file individually. I'd highly caution anyone using desktop connector to understand this. This should be engineered out of the product asap.