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Customizable “Internal Project Support” in Autodesk Construction Cloud (ACC)

Customizable “Internal Project Support” in Autodesk Construction Cloud (ACC)

It would be highly beneficial to have a feature in the Autodesk Construction Cloud (ACC) that allows creating an “Internal Project Support” section within each project. This feature would provide users with a centralized, configurable support overview and make it easier to connect with the right contacts:

  • Customizable support categories
    Ability to set up different support areas, such as IT Support, BIM Management, Project Management, Construction Site Coordination, Specialist Planners, etc.

  • Detailed support overview
    For each support category, an info card should be configurable with optional details, including:

    • Contact person

    • Phone number (optional)

    • Email address (optional)

    • Link to an internal or external website (optional)

  • Quick access via support buttons
    Dedicated buttons on the project dashboard could link directly to the relevant support area, making it easy for users to find the right contact without searching through external resources.

  • Fully project-specific configuration
    Each project should be able to define its own structure and responsible contacts to ensure that the displayed support information is always relevant and up to date.

This feature would turn ACC into a central hub for internal project support, helping users quickly reach the right people and improving communication between all involved parties.

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