Two ACC Accounts

Two ACC Accounts

Mbruno-JDB
Advocate Advocate
324 Views
2 Replies
Message 1 of 3

Two ACC Accounts

Mbruno-JDB
Advocate
Advocate

I was just added to a new project in ACC.  However, it opens in a separate ACC account than all my other projects.  I'm signed in with the same email in both accounts.  I have all the same subscriptions.  I don't know why there are two accounts.

0 Likes
Accepted solutions (1)
325 Views
2 Replies
Replies (2)
Message 2 of 3

rick_notari
Advocate
Advocate
Accepted solution

@Mbruno-JDB were you perhaps added to a project hub in a different data region? You can tell the data region in the web address, and you can also switch between data regions (if activated by admins) from your home page.

Message 3 of 3

Mbruno-JDB
Advocate
Advocate

Thanks!  It's in the EU hub.  The client is hosting their own project for document management, separate from the project models, and their HQ is in the EU.