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The text is missing after saving markup on Submittals.

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Message 1 of 3
parus_s
141 Views, 2 Replies

The text is missing after saving markup on Submittals.

I encountered a problem with Submittals. It only occurs when I'm typing in PDF with another language besides English (in this case, I'm writing in Thai). After saving the PDF and reopening it, my Thai text cannot be saved; it disappears.

 

Could someone please tell me how to fix it?

 

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2 REPLIES 2
Message 2 of 3
lance.borst
in reply to: parus_s

Please open a support ticket for this case.

Support.JPG

Message 3 of 3
lance.borst
in reply to: parus_s

Please open a support ticket for this case. I believe no matter the text it should be saved.

 
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