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Project template missing the DOCS module

7 REPLIES 7
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Message 1 of 8
abUXNMQ
552 Views, 7 Replies

Project template missing the DOCS module

Hi,

I have created a new project template from scratch and the module DOCS is not showing/missing.

I have assigned product and permissions to members, both Docs and Build.

Where did I go wrong or is there something I have to activate in addition to the product and permissions?

I hope sombody can help me quickly with this issue.

 

Best Regards

Anne

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7 REPLIES 7
Message 2 of 8
andr3sant0s
in reply to: abUXNMQ

Hi @abUXNMQ 

 

I replicated your process and the same thing happened!

For the Project Admin activate all Product access and refresh the page. In my case it solved the problem. After that you can disable Product access for the products that you don't want.

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Message 3 of 8
abUXNMQ
in reply to: abUXNMQ

Hi, 

Thank you for the quick reply. I changed the setup as you suggested, but unfortunately it did not solve the problem on my part.

Do you have any other suggestions for problem solving?

 

BR Anne

Message 4 of 8
andr3sant0s
in reply to: abUXNMQ

Did you refresh the page after activating all Product access?

 

It's seams like a bug to me, so no straightforward solution.

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Message 5 of 8
abUXNMQ
in reply to: abUXNMQ

Yes, and I tried it twice, just to make sure

 

Message 6 of 8
andr3sant0s
in reply to: abUXNMQ

@abUXNMQ 

Sometimes it takes some tries to get it to work.

I noticed that changing a member from project admin to project member can also help.

 

Has I said, this seems to be a bug and with no direct solution.

 

 

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Message 7 of 8
abUXNMQ
in reply to: abUXNMQ

Hi,

Thank you so much for your help.

This solved my problem!

 

BR Anne

Message 8 of 8
caic.wds
in reply to: abUXNMQ

Hi, I'm facing the same issue here. None of the solutions work for me. Has there been any news on this topic? several projects showing the same issue.

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