When creating issues, sometimes, the automatic thumbnail photo that gets attached to the issue is not sufficient enough for what we are trying to capture. It would be nice if we could go into an existing issue and retake the thumbnail photo, in case another element is in the way or something of the sort.
Agreed. I had this same question from a design manager this week.
Particularly if the issue has not yet been resolved, but other elements around it have since been amended. We need to capture a new thumbnail to update to the current situation.
Hi @emonnin15 and @Chad-Smith
You can update the thumbnail!
It's not straight forward but you can!
What you need to do is first add a markup to the issue thumbnail and save it.
After adding the markup you have the option to retake the thumbnail!
The markups that you added to the thumbnail will disappear but you can update the thumbnail.
Hope it helps!
😮Thank you @andr3sant0s.
That is highly counterintuitive. Hope the devs take note of this and improve the discoverability of the Retake option.
hi @emonnin15
Did my explanation helped?
If it did could you please accept it as a solution? 🙂
Thanks
Hi [@emonnin15
Thanks a lot for posting your question to the forums! Has the solution suggested by @andr3sant0s helped with your issue?
We look forward to hearing back from you with more information so we can help you as a community!
Jonathan Hand
Industry Community Manager | AEC (Architecture & Building)
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