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ACC Long Upload/Process Time

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mert.ogutXA454
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ACC Long Upload/Process Time

Hi All,

 

We have an .nwd airport federated model that is nearly 4gb. Uploading to the ACC do not take too much time, however ACC "process" takes nearly 8-10 hours. First an exclamation mark appears and then after maybe 10 hours the exclamation mark is gone and the file can be opened. However, on the ACC ipad app file is greyed out and cannot be opened.

First question is; What does it cause to process the file this long and how can we reduce the time it takes to process? (I know the file size is a bit too much, but not much to do about it) Could it be the IT security software which interfere with the uploading process? 

And second question is; although the file is uploaded and ready to play with on the browser, why does the ipad app show the file as greyed out? Is it because of the file size?

 

Thanks in advance. 

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