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TIP: How to enabled third party cookies with Google Chrome

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Bud_Schroeder_ADESK
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TIP: How to enabled third party cookies with Google Chrome

Hello A360 members,

 

Here is a document that shows how to enable third party cookies in A360.  If you are seeing an error...

 

Oops

 

Sorry.  We have encountered some issues when preparing file for viewing.  Please contact support for assistance.

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No viewable content

 

 

oops error 001.png

 

 

First check third party cookies, steps below:

 

  1. Open Google Chrome – Settings – Show Advanced Settings- Content Settings and check if “Block Third party site cookies” is checked or not.

 

  1. If the field is checked, then either uncheck if it’s OK to do so or click on Manage Exceptions, add [*.]autodesk.com, select Allow and Save.

 

Now go back to the A360 desnng in the viewer and click refresh on the WEB page.  You should now be able to view your file. 

 

Screen shots that show the steps listed above. 

 

TPC 001.png

 

TPC 002.png

 

TPC 003.png

 

The key is to re fresh the page to verify that it's working.

 

NOTE: This is for Google Chrome. 

 

Thanks for reading our Tips, Tricks and Tutorials and let us know if this tip helps out.  

 

Bud Schroeder
AutoCAD Customer Council Beta Programs
Autodesk Inc.

Join the AutoCAD Customer Council Beta Program.


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