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Not able to render in maximum size

4 REPLIES 4
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Message 1 of 5
ggn573
224 Views, 4 Replies

Not able to render in maximum size

Hi

 

 

I am not able to render in cloud with maximum image size. The credits are showing as unlimited but not able to render. Also its highlighting in red. Kindly please check and get a solution. Screen shot attached.

 

Capture.PNG

4 REPLIES 4
Message 2 of 5
anavaidya
in reply to: ggn573

Is this still happening? It must have been a temporary glitch.

Aradhana Vaidya
Customer Success Engineer, Rendering & Visualization
Message 3 of 5
ggn573
in reply to: anavaidya

I think its not a temprory glitch. Because its almost 4 months getting the same. Tried many options but nothin happened.

Message 4 of 5
SallyDong2005
in reply to: ggn573

Hello @ggn573,

 

I cannot reproduce this problem on my machine with EDU account. Could you help to debug this problem like this:

1. install fiddler: http://www.telerik.com/fiddler

2. launch Filler and then launch Revit

3. try cloud rendering in Revit, set the image size to the largest one

4. go back to fiddler : File --> Save--> all sessions

5. send the fiddler log file to support.autodesk360.rendering@autodesk.com

 

 


Thanks,
Sally Dong
Message 5 of 5
ggn573
in reply to: SallyDong2005

Hello Sally Dong

 

 

Today i just tried rendering in maximum size. It was working fine. Thank you very much for the timely help.

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