Greetings,
I have been working in Revit 2014 since the beginning of 2014. I am using a student version. I have had no issues with Render Cloud up until 4 days ago. The model I am trying to render gives me the error: "No Connection to Server".... It advices me to log out of my account and sign back in: however, I have tried to sign out, but it does nothing, as if I never clicked on "sign out." I tried using another model to render and I receive have received the same error: No Connection to Server. I cannot sign out on any of my Revit accounts, 2014 or 2013 and the problem is not only on my laptop but on my desktop also. Please help!!! Thank you
Hi @Anonymous,
Our service works well. Revit works good on my machine. This is may caused by that your IE browser blocked cookies, I would like to sugguest you to decreaseing the settings against cookies.
detail steps:
Open IE browser and settings iInternet options --> Privacy tab --> check whether you use the highest settings here
Click on Advanced to open the advanced privacy settings --> check whether you select block option here
If this still don't work for you, please let me know.
Hi Sally, i have the same problem. I was rendering and all working fine,,, and suddenly everything stopped working, can not log anymore in my rendering gallery, when i try from revit it says no connection to server, when i try from my browser it does not log in either. I'm in the middle of a project Help!
hi
i am having the same problem and all the steps above and still the same
help please
thank you
mohd
Hi @m7mad.algubaisi,
Can you describe your issue in a separate thread and please attach screenshot of the error that you are seeing.
Here are our FAQs for reference - https://forums.autodesk.com/t5/a360-rendering-forum/frequently-asked-questions/td-p/5533974?nobounce...
Hi @gaffertSTC,
Please follow these steps to see whether it could resolve the problem:
1. check LAN settings to make sure not use any proxy server.
2. check Time zone is correct.
3. make sure user not use time manager tools.
4. Empty the sign-in status:
<steps> 1. Press WIN + R key to open Run window. 2. Paste %localappdata% to the input box and click OK. 3. It will open a file explorer and show the path like "C:\Users\USERID\AppData\Local\Autodesk" 4. Find "Web Services" folder and rename it to any other name. 5. Close your Revit and relaunch it. 6. Your A360 login status should be reset to empty.
Hi @Anonymous, @gaffertSTC,
The problem should be resolved now. Please clear the cache of your browser and try it again. Any problem please let me know.