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I am also in need of a reset, I also lost a bunch of cloud credits during this ordeal unless the renders are in the gallery that I am unable to access.
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")