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A360 Rendering Forum

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Post 1 of 3

Lost Rendering Cloud Credits

39 Views, 2 Replies
11-29-2016 03:32 AM

Hi,

I am also in need of a reset, I also lost a bunch of cloud credits during this ordeal unless the renders are in the gallery that I am unable to access.

Thank you,

Michael

Post 2 of 3

Re: Lost Rendering Cloud Credits

11-29-2016 07:13 AM in reply to: mwhite5015

Just to be clear my account needs a reset as I am not receiving my email verification.

Thank you

Post 3 of 3

Re: Lost Rendering Cloud Credits

11-30-2016 11:59 AM in reply to: mwhite5015

If you give me your email, I'll ask someone from the Cloud credits support team to connect with you.

Or try this link - https://knowledge.autodesk.com/contactus/autodesk-account-management

 

Thanks,

Aradhana Vaidya
Sr. Customer Success Engineer, A360 Rendering
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