All renderings are meshed up

[steini]

All my renderings look like I'm at the speed of light, travelling through outer space (see attachment).

What's happening?

Steini

[anavaidya]

Hi Steini,

It's your camera. Are you rendering from Revit? It's possible that your camera is inside a window/wall or another object. Or there might be something in front of it. Orbit or move it and render again.

[steini]

Hi Anavaidya and thanks for the feedback.

Unfortunately it's not the case. I've tried to re-position the camera, rename it, uncheck the Far Clip Active parameter, change the Far Clip Offset and create a new camera and nothing works correctly, Iv'e also tried different render quality settings and outputs with no good... Actually when I un-checked the Far Clip Active parameter my view got rendered but with wrong view direction (my perspective view got rendered from the the top down and most of the model elements where all black. When I create the new camera I got the same "speedoflighttravellingthroughouterspace" result. I'm totally lost. Can this be related to my OS (Windows 10) or my browser settings?

I also tried to cloud render a view from a another project with the same results.

Regards

Steini

[anavaidya]

Hi Steini,
Open the Revit sample file and try rendering it. Let me know if it works. Also, you don't have to render large size images. Just render 1 megapixel, standard quality.

You can send us your Revit file here- support.autodesk360.rendering@autodesk.com, if you want us to debug further.

[steini]

Hi Anavaidya

Same thing happens with the Revit Basic Sample File, I rendered an existing perspective view and I created a new Camera View and this is what I got (see attachment).

Steini

[anavaidya]

This is really odd. We'll take a look into this and let you know.

[steini]

Great, thanks 😉

[steini]

Hi Aradhana

Have you figured out what is causing this issue? My renderings are still meshed up.

Steini.

[SallyDong2005]

Hello @steini,

Is this problem just happen on your machine? Have you tried any other machine? I checked it and it seems like there is something wrong with your Revit translator. Could you send me your latest journal file to let me(support.autodesk360.rendering@autodesk.com) check it? You could find it here: C:\Users\your computer name \AppData\Local\Autodesk\your Revit product name\Journals.

Besides, have you upgrade your Revit or your OS recently? Your rendering works good before 10/17/2016, and the later rendering are all wrong, seems something changed on your machine.

[steini]

Hi Sally

I tried it on another computer and it worked on that machine.

I reinstalled Revit 8 days ago but this occurred long before that.

I have sent you the latest Journal file.

I hope you can figure this out for me 😉

Regards

Steini

[SallyDong2005]

Hi @steini,

I forward your journal file to Revit team to check it, but from my experience, this issue is caused by your environment change, I would like to suggest you to re-install your Revit to check whether this issue could be resolved from your side.

[steini]

Hi Sally

Now I have made a clean install of every Autodesk software on my computer but nothing has changed.

Kveðja/Regards:
Steini

[1470177909843_E-mail]
Þorsteinn Aðalbjörnsson
Byggingafræðingur BFÍ. | Constructing Architect B.Sc.
Sími/Tel: +354 860 9406 | E-mail: steini@artstone.is

[SallyDong2005]

Hi @steini,

I am sorry to hear that your Revit still cannot work. Revit team is involved to investigate the problem, I will update you once they have clue.

[SallyDong2005 · Accepted solution]

Hello @steini,

Revit team checked this problem, and the problem seems caused by the environment setting changes. Did you change your computer’s language in October? Please try to set the environment and language to see if it can render?

how to set the language:

1. Please go to “Control Panel -->  Clock, Language and Region --> Region and Language ”, there are Formats, Location tabs. Please try to set it as English (United States).

2.“Control Panel --> Clock, Language and Region --> Region and Language--> Formats --> Additional settings, then you can see “Customize Format” and there is one tab about numbers. Please make sure the Decimal symbol is “.” And the Positive number is 789.00

[steini]

Nope, did not work.

Kveðja/Regards:
Steini

[1470177909843_E-mail]
Þorsteinn Aðalbjörnsson
Byggingafræðingur BFÍ. | Constructing Architect B.Sc.
Sími/Tel: +354 854 0044 | E-mail: steini@artstone.is

[steini · Accepted solution]

Sorry, It did work, Thanks alot 🙂

Will I be able to change the Language and Region settings back to Icelandic?

And another thing, It seems like I don‘t have any cloud credits on my account when I try to render.

Steini

[SallyDong2005]

Hi @steini,

 About the credits issue, is it still reproduce? I checked your rendering job, they are in subscription queue as expected, no issue found from our side.