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Some 3DS files import, some do not. What is the reason - what is the solution?

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Message 1 of 3
Anonymous
342 Views, 2 Replies

Some 3DS files import, some do not. What is the reason - what is the solution?

I keep getting this when importing 3DS files:

 

Extractor error code -1073741819

 

Some of my 3DS files import and some do not.  What is the magic? Why do some fail, and some import just fine?

 

Thank you.

2 REPLIES 2
Message 2 of 3
Bud_Schroeder_ADESK
in reply to: Anonymous

Hi Shane,

 

Sorry for the delay. Can you share the file with us?  If you create a public share with download enabled, we can take a look to see what might be going on. 

 

When you create the public share, you can share it as a private message so that only you and I see the link. 

 

Thanks in advance for doing this and again sorry for the delay.  

Bud Schroeder
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Autodesk Inc.

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Message 3 of 3
Anonymous
in reply to: Bud_Schroeder_ADESK

Thank you.  I do not see where I create a share. Can you tell me how to do this?

 

Attached is a tile view of my project, showing several 3DS files that have errors, and some that import and load just fine.

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