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Hi there, I seem to be having a problem looking at images that have been embedded into our website. It comes up with the following error message: 500 - Internal server error. There is a resource you are looking for, and it cannot be displayed.
I was wondering if it has anything to do with the fact that the Vault Visualisation folder has been edited and moved recently? If it is would it fix the problem if the folder was restored to a previous version?
Hi there, I seem to be having a problem looking at images that have been embedded into our website. It comes up with the followingerrormessage:500-Internalservererror. There is a resource you are looking for, and it cannot be displayed.
I was wondering if it has anything to do with the fact that the Vault Visualisation folder has been edited and moved recently? If it is would it fix the problem if the folder was restored to a previous version?
It worked for a while yesterday, but only on my computer, however, today it has stopped working even on my computer. If you would like I can send you a link to our website and you can have a look.
Gone on various computers and devices today and it seems to be back up and working. Don't know what changed over the weekend but whatever did it seems to be solved so if you don't mind I'm going to accept it as solved and hope I won't be back on the forum with the same problem any time soon.
Hi. About 2 years ago I posted that I was having a problem viewing the files that were embedded in our website with the above error message coming up. I seem to be having exactly the same problem again. The files were embedded using A360 Drive and I'm hoping that the changes to A360 Drive haven't affected it.
This is a ‘catch-all’ error generated by the Web server. The first thing you need to know about an "Internal Server Error" is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection. 500 Internal Server Error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. However, there are often ways to quickly get around the problem:
Very commonly, incorrect permissions on a file or folder that contains one of the scripts causes this this error.
Reload your browser (press F5) or try with another one. The chances that the page will load when you refresh your browser are low, but still, it’s worth giving it a try.
Try to clear your browser cache. If the page that shows 500 error is cached, after the cache is cleared, the browser will request a new version of the page.
Come back later. The webmaster may fix the server issue in the meantime.
A Coding Error in .htaccess. While not as common, be sure to check that your site's .htaccess file is properly structured.
Contact the website owners. The last remaining option is to get in touch with the person responsible for maintaining the website.
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