Over recent days almost every time I and a colleague (Both Win 7 64bit) try to open files from our local vault the program will stop responding and I have the option to close the program or wait and close. If I wait then the files will open in Inventor but Vault client will exit.
I am at a loss as to why this is happening. Has anybody got an idea of what I could do? I repaired my local client installation and it improve things for a day but now the instability remains.
Will you check to see if you both have Windows 7 SP1 installed? If so, please remove it, and repair your Vault install.
It is my work laptop and I believe it came installed with SP1. I can not see it under the program updates and service packs to remove.
Is there an issue related to this SP?
we are having the same problems and are reporting them to Autodesk for months! This is the first time somebody actually made a reference to SP1 ?! Our Dell Workstations comes with win 7 64bit SP1 so we can not uninstall.
We can only preview 2 times, the 3 th time Vault crashes. If Autodesk is not bringing a solution for this problem I guess we will use the battle and our (rather big international company) will move to Siemens for CAD. We don't want this to happen, AUTODESK PLEASE HELP NOW!
Problem found ! removed the company autoproxy settings ... now only intranet on the workstations, but we know what to do when we need internet access.
I have similar issues. I am running windows 7 professional x64 with SP1. Windows event log says:
Faulting application name: Connectivity.VaultCollaboration.exe, version: 126.96.36.199, time stamp: 0x4c849f35
Faulting module name: ECompositeViewer.dll, version: 188.8.131.52, time stamp: 0x4b4ae554
Exception code: 0xc000041d
Fault offset: 0x000b6455
Faulting process id: 0x1024
Faulting application start time: 0x01cd0c1982a1db03
Faulting application path: C:\Program Files (x86)\Autodesk\Vault Collaboration 2011\Explorer\Connectivity.VaultCollaboration.exe
Faulting module path: C:\Program Files (x86)\Autodesk\Autodesk Design Review\EComposite\ECompositeViewer.dll
Report Id: b45f1f79-7822-11e1-9e32-74de2b9a1fd8
Have you tried repairing design review?
It seems that is what is causing the problem.
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