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Valued Mentor
Posts: 386
Registered: ‎12-11-2003
Message 1 of 23 (1,809 Views)
Accepted Solution

Failed to Load File - Unknown Error

1809 Views, 22 Replies
04-12-2011 01:27 PM

I have 8 Publisher files that have apparently gotten corrupt after updating from Inventor.  We performed the update and the update was successful.  We made some minor changes and saved these files.  When we tried to open them the following day, we get an error that says "Failed to Open File - Unknown Error.  Please help! 

 

Before and After datasets have been posted to Autodesk ftp site for evaluation.

 

John Weiss

CAD Administrator

Follett Corp

John C Weiss Jr.
CAD Administrator
Follett Corporation
Valued Mentor
Posts: 386
Registered: ‎12-11-2003
Message 2 of 23 (1,800 Views)

Re: Failed to Load File - Unknown Error

04-14-2011 05:09 AM in reply to: jweiss

Thanks to Jon and the Publisher team for fixing this problem for us.  All our Publisher files are working great again!

 

John Weiss

CAD Adminsitrator

Follett Corporation

John C Weiss Jr.
CAD Administrator
Follett Corporation
Contributor
ahollingshead
Posts: 12
Registered: ‎03-30-2011
Message 3 of 23 (1,777 Views)

Re: Failed to Load File - Unknown Error

04-27-2011 08:32 AM in reply to: jweiss

What was the fix for this issue?  I have run accross this on a few of my publisher files when I went from 2011 to 2012. 

Employee
Posts: 24
Registered: ‎01-17-2007
Message 4 of 23 (1,772 Views)

Re: Failed to Load File - Unknown Error

04-27-2011 09:10 AM in reply to: ahollingshead

Hello,

 

We are working directly with individual customers until we can get a public fix released, probably in about four weeks. If you need this fix right away, please contact me directly at manjiri.mccoy@autodesk.com.

 

Manjiri McCoy

Software Developer, Inventor Publisher

Active Contributor
VictorBDEngineer
Posts: 33
Registered: ‎10-19-2010
Message 5 of 23 (1,625 Views)

Re: Failed to Load File - Unknown Error

07-19-2011 05:29 PM in reply to: mccoym

Has there been any further progress on this as I am having the same problem.

 

Regards

Victor Pringle

Employee
Posts: 90
Registered: ‎05-03-2007
Message 6 of 23 (1,610 Views)

Re: Failed to Load File - Unknown Error

07-20-2011 09:10 AM in reply to: VictorBDEngineer

Hi Victor,

 

We released a fix in our service pack 1 but later found that there are other workflow that exhibit  this issue. We are actively testing a fix at this time. I would like to get hold of the ipb file that is causing this issue for you. Also if you know of the workflow that caused this issue that would be good to know too. If you need a ftp location to send the files please email me rajkumar.ilanchelian@autodesk.com

Thanks,
-Raj (Autodesk)
Employee
Posts: 90
Registered: ‎05-03-2007
Message 7 of 23 (1,590 Views)

Re: Failed to Load File - Unknown Error

07-26-2011 08:48 AM in reply to: rajkumar.ilanchelian

Thanks for sending the dataset Victor. I have repaired the file and send it back to you. As I mentioned earlier we are testing a fix for this issue.

Thanks,
-Raj (Autodesk)
Active Contributor
VictorBDEngineer
Posts: 33
Registered: ‎10-19-2010
Message 8 of 23 (1,348 Views)

Re: Failed to Load File - Unknown Error

05-17-2012 07:06 PM in reply to: jweiss

I am still having problems with this issue on a new file. Has there been a fix?

 

The error occurs after making a small change to the Inventor Assembly files the .ipb is using. The Publisher file was saved before the changes were done in Inventor. The Publisher file now fails to load. A weeks worth of work is now down the drain.

 

I would have attached the files but they are too big to attach.

 

Regards

Victor Pringle

Employee
Posts: 47
Registered: ‎10-15-2008
Message 9 of 23 (1,338 Views)

Re: Failed to Load File - Unknown Error

05-18-2012 06:55 AM in reply to: VictorBDEngineer

Hello Victor,

 

Can you please tell me which version of Publisher you are using? Also do you have all the service packs installed?

 

I can send you a dropbox account to share the file. Will that be OK?

Thanks,
Rajkumar
Active Contributor
VictorBDEngineer
Posts: 33
Registered: ‎10-19-2010
Message 10 of 23 (1,335 Views)

Re: Failed to Load File - Unknown Error

05-18-2012 12:31 PM in reply to: kumarra

I have Publisher 2012 SP2 (64bit) And Inventor Professional 2012 SP1(64bit) on 64bit Windows 7

 

Yes please for the Dropbox.

 

Regards

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