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I have not had the product for a month and have made countless trips to the school to do work that I should have done at home. I get two radio buttons. The product successfully downloaded. I did not read the instructions to get access code while I had the product. I took this class years two or three years ago. I need a new activation code. I went to the dean of my school. I talked to my professor. Please resolve this issue.

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For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

Travis Nave

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