Community
Installation & Licensing
Welcome to Autodesk’s Installation and Licensing Forums. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

this product or its prerequisites do not support currently selected language

5 REPLIES 5
Back to Subscription, Installation and Licensing Category
Back to Topic Listing
Reply
Message 1 of 6
skyguo
Explorer
5776 Views, 5 Replies
‎10-17-2013 02:14 AM
‎10-17-2013 02:14 AM

this product or its prerequisites do not support currently selected language

 

When we install Vault 2014,meet the error below,

sys_attachment.png

 

 

Our workstations have installed the related autodesk software below:

Start menu_2013-10-17_17-09-07.png

 

Would you give me a hand? Our company engineers need to use Vault for testing

Report
0 Likes
Reply
5 REPLIES 5
Message 2 of 6
TravisNave
Mentor
in reply to: skyguo
‎10-17-2013 09:34 AM
‎10-17-2013 09:34 AM

What OS are you trying to install onto?

 

Also, you cannot install Design Review until you remove the old versions. 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Message 3 of 6
dembkod
Community Manager
in reply to: skyguo
‎10-17-2013 12:46 PM
‎10-17-2013 12:46 PM

skyguo,

 

Hello. Your error is for Design Review. Is vault the same error? I would try design review from here:

http://usa.autodesk.com/design-review/

The OS is possibly incorrect, or you have Vault prerequisites that need to be installed first.

 

Thank you for taking part in our community!



David Dembkoski
Report
0 Likes
Reply
Message 4 of 6
skyguo
Explorer
in reply to: TravisNave
‎10-17-2013 05:50 PM
‎10-17-2013 05:50 PM

win7 enterprise 64bit for English.

Thank you for your information,i will try to uninstall design review.

Report
0 Likes
Reply
Message 5 of 6
skyguo
Explorer
in reply to: dembkod
‎10-17-2013 07:56 PM
‎10-17-2013 07:56 PM

We have installed Design review 2013 successfully,and can continue to install Vault 2014,It come up a error below,please refer to  the log files.

 

 

Preview file
457 KB
Autodesk Vault Professional 2014 Setup.log
Report
0 Likes
Reply
Message 6 of 6
TravisNave
Mentor
in reply to: skyguo
‎10-18-2013 07:20 AM
‎10-18-2013 07:20 AM

Try installing direct from media rather than deployment.  You might have a problem with the files on your network, especially if there are anti-virus measures in place.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Disk Space | Quickstart Guide for LMTOOLS | Edit setup.ini for 1603 Installation Failure | 1603 Error installing /w Updates | Disable Optimus
⤽   If my post was helpful, please give Likes and/or mark the Accept as Solution button(s) below. Thank you!   ⤵
Report
0 Likes
Reply
Reply

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Administrator Productivity


Autodesk Design & Make Report

Report a website issue